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POLLARD>>> I’m Colin Pollard. I am the Senior Youth Worker responsible for young peoples
Counselling Information and Advice Services. Youth Enquiry Service provides a drop in for
young people where they can come and get information and advice on a very wide range of topics
and we also provide a one to one counselling service for major problems that young people
might be experiencing. The Youth Enquiry Service is staffed by volunteers
and provides an excellent model for the notion of the “Big Society”.
GIRL ONE>>> The staff here are very friendly ‘n approachable.
POLLARD>>> All of the training that we provide here for our volunteers now is accredited
training.
GIRL TWO>>> You learn so much. We are really vital for just the health of young people
and their needs.
POLLARD>>> I think that with the range of issues that young people are faced with today,
they know that they can come here. They know it’s a welcoming place and they know its
safe and, more importantly, it’s confidential.