Tip:
Highlight text to annotate it
X
Hi There! This is Shep Hyken, customer service and experience expert and today's tool from
my latest book Amaze Every Customer Every Time is Be a Committed Learner. Knowledge
is powerful and helps to create trust and confidence. You can become an authority on
anything you choose by pursuing your own personal commitment to reading. Demonstrating knowledge
and expertise is a credibility builder— and a career builder, too. Expanding your
own knowledge base makes you more valuable to customers and to your employer. Begin every
working day looking for new ways to continue your own personal journey of learning. So
here is a question for you: How do you plan to continue your own personal development?
Well I hope you enjoyed this short lesson. Please visit my website, which is www.hyken.com.
service articles that you can read and share with your colleagues. Thank you for tuning
in. This is Shep Hyken reminding you to Always be Amazing!