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Hi. My name's Sam. I work for *** Media.
Today we're going to show you some top tips
on how you can improve your broadband speed.
If you're having performance issues,
check that the white coaxial cable that screws into the back of the hub
is on securely.
This is this cable here.
If you take the small spanner that was provided with your hub
and just turn it clockwise...
This will ensure you don't over-tighten it.
You can also use fingers if you don't have one of these small spanners,
just to make sure it's secure.
That will then be giving the hub the best possible signal.
Having multiple devices connected throughout the home
can definitely make the Internet feel slower,
especially if anyone's doing some heavy downloading at peak times,
which would be in the evenings or at weekends.
If you have any non-critical downloads to do,
we advise doing them in the small hours of the morning.
To ensure you're getting the best possible connection
between your hub and your PC, best to use an Ethernet cable.
This one is yellow, but they do come in multiple colours.
If you plug it into the back of the Super Hub,
it will make a distinct click.
And then plug the other end into your computer.
If you don't have one of these Ethernet cables,
you can pick one up from any computer store.
When using wireless,
you need to take into account where the wireless comes from.
On this Super Hub, it comes from the front where the *** badge is.
On this Super Hub, it comes from this strip at the front.
Like any wireless router or Super Hub, these devices need to be unobstructed.
Having it next to large pieces of furniture, fish tanks, behind the sofa,
these aren't good for it.
It needs to be in an open space.
Other devices can hamper the signal of your wireless connection.
Things like cordless phones, baby monitors,
even your next-door neighbour's wireless router.
What we would recommend is placing your Super Hub
at least a metre away from any large object or electrical device.
Ensuring that it's not on the floor
will give you the best possible wireless connection.
One of the most common ways to improve your wireless signal
is to change the wireless channel.
This will stop any interference from the surrounding area and other routers.
To find out how to do this, visit...
The next thing you need to do
is check that your PC or laptop is using the most up-to-date security software.
This will stop any viruses or nasties infecting your computer
and slowing it down.
Don't worry if you don't have any security. You can download it from...
The last thing you need to do
is make sure that your operating system is up-to-date.
If you're using a Windows-based machine,
you need to make sure that Windows Update is set to automatic.
And that's it. That will keep your PC running safe and secure.
Hope these top tips were helpful.