Tip:
Highlight text to annotate it
X
I would tell all New Yorkers, before you buy any furniture, please make a thorough research
and find out if that store in particular that you choose have a good review.
I asked for a refund and they say they don’t give the refund. They don’t have no policy
over there. That’s why I call 311. If they have a policy, I’m not gonna fight.
I purchased a purse at a store that had a tag with a price on it and I found out later
that they overcharged me what the purchase price was.
If you do post a price, you’re supposed honor that price and not overcharge your consumer
for it. One of the things I’ve learned and I don’t
visit New York a lot though it’s important to get your receipt. Not only did it help
me out because I could prove kinda my case but on the back of it was the 311 number so
I was able to call the Department of Consumer Affairs and they were able to provide the
help. So if anyone is visiting New York, they should use the Department and get their receipt
when they go to parking garage. They’re there to help and they certainly helped me.
It’s illegal to advertise low prices on items that you don’t actually have available
for customers, which is known as bait and switch.
If you have scales like we do, they must be inspected every year by the Department of
Consumer Affairs to make sure that they're accurate. We know that we must position our
scale so that customers can see the price and weight per pound.”
This is the question I asked all the credit Card Companies. “Show me a piece of paper.”
“Show me a little bit of evidence that I used it.” Then I promise, I swear I’ll
give you every single penny. I think all New Yorkers need to research the
store, all their policies, warranties and any information before purchasing anything
anywhere. I first came to the center because I was having
problems with my debt and I wanted to learn how to fix it and still be able to manage
my money properly and pay my bills and not feel like it's a strain.
Each year, thousands of New York consumes reach out for help to Consumer Affairs about
a problem they have with a business. We listen to both sides of the story and work to mediate
solutions that are fair and agreeable for everyone. Visit nyc.gov or contact 311 to
check if a business has a Consumer Affairs license or to file a consumer complaint.