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Industry: eCommerce Annual Revenue: $100 MM+
Challenge: Managing Hyper Growth
Beyond the Rack dot com is a uh.. large internet retailer in the flash sale space
uh... selling high end fashion at a discount rate in a private shopping environment.
Being a new startup, before NetSuite we basically had
in-house um.. built products that were sub-optimal
and very limited in scope
, so um... NetSuite was uh..
brought on early on in are companies history to uh... put a system in
place that could
really allow us to scale and grow to the level that we've uh.. we've come to now.
So when we started with NetSuite um.. we were somewhere in the neighborhood of twenty employees
and uh..
very small-scale
we uh.. we were able to implement in about six to eight weeks time and roll the platform
out pretty quickly, um.. you know fast forward a year ahead of time
and um.. our
staffing levels go eight time the size and our sales volumes are
eleven hundred percent what they were when we first launched with NetSuite.
We're now able to virtually automate everything um.. from order purchasing, to
receiving, to shipping things out, its allowed us to
scale our warehouse operations. In the last three months alone
we've been able to uh... increase our our warehouse output by over fifty
percent. We have been able to
to pulling data out in NetSuite been able to turn around our inventory uh...
our excess inventory really quickly and
decrease it probably by about forty
thousand
units in the last couple months, just by being able
to
access that information quickly, push it up
and re-sell the goods. One of the things I like most about NetSuite
is the uh.. flexibility
of the recording and uh..
search capabilities.
It uh.. It really allows me to answer any question
that anyone, in any department within the company has at any given point.
Whether it's historical current
financial, uh...
user output,
uh.. whatever it might be we can report on that very quickly. Everyone from the warehouse,
to the purchasing departments, customer service,
all work in NetSuite on uh..
daily basis for
for getting up for three sixty view
of the customer and our business as a whole.