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Occasionally, you might need to either reset an exam for a student or grant a student
additional exam time. For example, if a student loses his or her internet connection while
taking an exam, the system thinks that this student has already taken the exam and
would, therefore, not let the student retake the exam.
Depending on the individual situation, you can do one of the following:
Reset the exam - Clears all saved information from the individual exam database and
allows the user to begin the exam again, as if he or she had never taken it.
Grant additional time - Allows the student to access the exam again for the amount of time you
specify. Previously saved information in the exam is still there and the student can start
the exam wherever he or she left off.
Reset an exam On the Tools menu, click Gradebook.
Select a Gradebook View from the drop-down menu and click Go.
All items within the selected Gradebook View display.
Click an individual’s score for a given exam.
Click Clear Answers to reset the exam.
Click Save & Close.
Grant additional time On the Tools menu, click Gradebook.
Select a Gradebook View from the drop-down menu and click Go.
All items within the selected Gradebook View display.
Click the specific exam for which you want to grant additional time.
In the Grant additional minutes field, enter additional minutes.
Click Save Changes.