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WE'LL ALSO BE LOOKING FOR A NOR
ESTHERNOREASTER.
THAT'S ALL COMING UP.
Ashley: WELL EQUIPPED TO HELP
ALL OF YOUR AVIAN NEEDS.
IT'S GREAT TO BE WITH YOU.
THANKS FOR INVITING ME HERE.
WE'RE GLAD TO HAVE YOU HERE.
Ashley: YOU'VE BEEN IN
BUSINESS FOR AS IT 21 YEARS.
FOR 21 YEARS.
BEFORE THAT I WORKED 10 TO IS 1S
OUT OF MY HOUSE.
Ashley: YOU HAVE A REAL
PASSION FOR BIRDS.
I DO, PUTTING IN AS MANY
HOURS OF THE DAY AND WEEK I DO,
IT HAS TO BE A LIFE DREAM.
Ashley: YOU GET UP AT
5:00 EVERY MORNING TO MAKE THE
FOOD FOR THE BIRDS AS IF THEY'RE
YOUR BABIES.
THAT'S EXACTLY RIGHT.
WE DO HAVE OUR OWN COOK BEAN
RICE, AND EVERYBODY GETS IT,
LOADED WITH VEGETABLES, AND
NUTRITION, AND WE BRING IT IN,
FEED EVERYBODY WHO IS HERE,
WHETHER ITS BORDERERS, MY OWN
BIRDS OR WHATEVER.
WE PACK IT IN ICE CUBE TRACE SO
WE CAN SELL IT TO PEOPLE SO THEY
DON'T HAVE TO GO THROUGH THAT
WORK.
Ashley: YOU DO THE WORK FOR
THEM.
I DO THE WORK.
Ashley: WHEN PEOPLE BRING
THEIR BIRDS HERE FOR CAMP OR
BOARDING, THEY'RE TREATED LIKE
THEY ARE PART OF YOUR FAMILY.
WE CHECK TO MAKE SURE THEY'RE
GOOD AND HEALTHY, BUT WHEN
THEY'RE HERE THEY'RE A MEMBER OF
THE FAMILY WITH AN ADULT STAFF
WHO HAS A GREAT DEAL OF
EXPERIENCE WITH ALL KINDS OF
BIRDS.
THEY GET PLENTY OF ATTENTION.
ONE THING WE'RE VERY PROUD OF,
YOU'LL NEVER FIND A CLEANER
STORE.
OUR CAGES ARE CLEAN FROM TOP TO
BOTTOM EVERY SINGLE DAY BEFORE
IT GETS WASHES, THE WALLS GET
WIPED DOWN, WHATEVER IS NEEDED.
IT'S SPOTLESS.
Ashley: THERE IS PLENTY OF
TOYS TO KEEP THEM BUSY.
NOT ONLY FOR THE BIRD WHO ARE
BOARDING HERE, BUT FOR PURCHASE.
WE MAKE A LOT OF OUR OWN
TOYS.
MY SON WORKS HARD AT THAT.
MY SISTER MAKES THEM AND WE WORK
WITH A WOMAN IN THE BOSTON AREA
WHO IS VERY PARTICULAR ABOUT
QUALITY.
WE'RE SURE WHAT WE'RE SELL
SOMETHING GOOD FOR AND SELF SAFR
PEOPLE TO USE WITH THEIR BIRDS.
Ashley: AND YOU HAVE PLAY
STANDS.
PLAY STANDS, CAGES, ANYTHING
YOU COULD POSSIBLY WANT FOR A
BIRD, IT'S HERE.
Ashley: YOU ALSO OFFER
SOMETIMES MONTHLY OR BIMONTHLY,
YOU HAVE WELL BIRD CHINNICS.
WE HAVE A VET COME IN FROM
CONNECTICUT.
AND WE HAVE BY APPOINTMENT, AND
WE HAVE A ROOM DOWNSTAIRS WHERE
WE CAN SET HER UP, AND THIS WAY
IT'S VERY COST EFFECTIVE FOR THE
CUSTOMERS WHO BRING THEIR BIRDS
HERE, AND IT HELPS TO MAKE SURE
THAT PEOPLE CAN AFFORD TO GET
THEIR BIRDS CARED FOR ON A
TIMELY BASIS.
SO THAT IT ELIMINATES THEM
RUNNING INTO MAJOR PROBLEMS.
Ashley: ABSOLUTELY.
THAT THEY DON'T HAVE A
CHECKUP NOW AND THEN.
Ashley: HEALTH IS IMPORTANT
FOR ADULT, AND HEALTH IS
IMPORTANT FOR PETS.
ALL BIRDS SHOULD HAVE A
CHECKUP AT LEAST ONCE A YEAR.
IT'S VERY IMPORTANT.
YOU WANT TO MAKE SURE THAT THEY
STAY GOOD AND HEALTHY.
Ashley: WHAT WILL PEOPLE
EXPECT TO FIND WHEN THEY COME.
WELL PROBABLY IF THEY HAVE
QUESTIONS WITH ALL MY YEARS OF
EXPERIENCE AND HAND ON I'VE
LEARNED A TREMENDOUS AMOUNT.
WE WORK WITH ONE OF THE WORLD
RENOWN VETERINARIANS OUT OF
FLORIDA.
SHE IS JUST PHENOM PHENOMENAL FR
INFORMATION.
SO IF WE DON'T HAVE THE
INFORMATION FOR A CUSTOMER WE
CAN GET THE BEST ANSWERS
POSSIBLE.
WE DON'T TELL PEOPLE SOMETHING
BECAUSE IT SOUNDS GOOD.
THAT'S NOT GOING TO HELP THE
BIRD OR THE OWNER.
WE'RE VERY PROUD OF THE FACT AND
THE HELP ALSO WITH ALL THE
EXPERIENCE THAT THEY'VE GOT,
WE'RE ABLE TO WORK WITH PEOPLE.
THEY'RE HAVING TRAINING ISSUES,
PROBLEMS WITH THE BIRD?
THEN WE CAN MAKE SURE THAT WE'RE
MORE THAN HAPPY TO SIT DOWN AND
WORK THOSE OUT WITH THEM AS
WELL.
Ashley: WHY DO YOU ENCOURAGE
PEOPLE TO GET A BIRD AS A PET.
PEOPLE NEED TO DO THEIR HOME
WORK AND REALIZE THAT OWNING A
BIRD IS QUITE A RESPONSIBILITY,
AND IT CAN BE VERY MUCH LIKE
RAISING A CHILD.
THEY NEED TO KNOW THIS.
THEY'LL OUTLIVE MOST ANY OTHER
KIND OF A PET THAT YOU COULD
OWN.
THERE IS A LOT THAT GOES INTO
IT.
THE BIRD DIDN'T JUST GET IN A
CAGE AND THEN TOSS AND FEED AND
WATER THEM EVERY DAY.
THERE IS A LOT TO GOOD
NUTRITION.
THERE IS A LOT TO INTERACT AND
WE HAVE A STANDING RULE AT THE
STORE WHEN SOMEONE WANTS TO
PURCHASE A BIRD, THEY NEED TO BE
ABLE TO COME AND VISIT WITH THE
BIRD OF THEIR CHOICE, AND
WHETHER IT'S TWO OR THREE VISITS
OR IF THE BIRD IS STILL BEING
HAND FED, THEN THEY NEED TO BE
ABLE TO PUT THAT TIME IN, GIVES
THE BIRD THE OPPORTUNITY TO GET
TO KNOW 'EM.
WHEN THEY TAKE THE BIRD HOME
FINALLY, THE BIRD IS COMFORTABLE
WITH THEIR NEW OWNERS, AND THEY
WILL TAKE THE TRANSITION IT A
NEW HOME ALMOST WITHOUT
PROBLEMS.
Ashley: IF ANYONE HAS ANY
MORE QUESTIONS FOR YOU, HOW DO
THEY GET IN TOUCH WITH YOU.
JUST PICK UP THE PHONE AND
CALL.
WE'RE ALWAYS HAPPY TO SPEND THE
TIME.
OR IF THEY HAVE ACTUAL ISSUES
WITH THEIR BIRD, WE'LL HAVE THEM
BRING THE BIRD, COME TO THE
STORE, AND WE'LL SPEND TIME WITH
THEM RIGHT HERE GOING OVER
SEEING WHAT THE ISSUES ARE, AND
WHAT'S THE BEST WAY FOR THEM TO
WORK WITH IT.
WE DON'T CHARGE FOR THIS,
EITHER.
WE WANT THE BIRD TO--WE WANT
THEM TO BE HAPPY BIRD OWNERS.
SOMETIMES IT TAKES A LITTLE
EXTRA, WHICH WE'RE MORE THAN
HAPPY TO GIVE.
Ashley: THANKS SO MUCH TO
INVITE ME HERE.
IT WAS SO NICE TO TALK TO YOU
TODAY.
WE'RE GLAD TO HAVE THE
OPPORTUNITY TO TALK WITH YOU.
Ashley: WE'LL VISIT WITH SOME
BIRDS.
THANKS SO MUCH.
IF YOU WOULD LIKE MORE
INFORMATION ON THE CRYSTAL