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Chetham's School of Music is the largest specialist music school in the UK.
Founded in 1653 by philanthropist Humphrey Chetham.
Chetham's has actually been a music school just for the last 40 or so
years since 1969. It's now a leading independent day and boarding
school. Nurturing some of the best musical talent. And our students enjoy
fantastic success in competitions across the world such as the BBC young
musician.
Based in the heart of Manchester it has nearly 300 students age from 8 to 18
not just from the UK, but also from nearly 20 countries around the
world.
In terms of funding we
are still in great need to be able to offer scholarships for overseas students and
sometimes UK students with different
circumstance in their background.
And because we're so committed to the development of the all around musician that
links very strongly to outreach.
Therefore especially with new facilities
we want to be able to make that program grow with the community at large
and that takes funding.
In the education sector we don't have the luxury of
big IT teams.
We have to rely on using our resources very effectively.
The previous communication system
was almost grinding to a halt. It couldn't bridge effectively the old and new
buildings that we have. The ShoreTel system shone out as the clear favorite.
Within one afternoon we had the whole system set up and running.
Unified Communications has helped us enormously in that we now only have to
look in one place
to obtain all the information, instead of swapping between voicemail systems and
email systems given that we can be in any building in the school. Now, obviously
we are able to make conference calls which is an extremely useful facility
whereas before if a discussion needed to be had about a certain issue we all had to
make time to be in the same place at the same time.
Now obviously we can just get on the phone, everybody's on the phone together.
The discussion's had. The decision is made instantly and everybody's in the
picture straight away.
Armstrong Communications is a Manchester based telephony company.
Established around 16 years ago.
We specialize in delivering applications to medium and large organizations such as
Edinburgh Woollen Mill,
Age UK. We've deployed formal and informal contact center software and
unified communications.
As Chetham's School of Music were building this new £31m
complex and had lots of projects to manage at any one time. They wanted to
ensure that they dealt with reliable organizations that could deliver on time
and to the requirements. As a world renowned organization Chetham's school of
music wanted to attract more sponsorship.
And realized that ShoreTel solution in it's modular state
would enable them to add functionality such as contact center and booking
information to be able to use that for ticketing to increase revenues.
In terms of where we are now in this point of
new growth
it's essential for unified communications is at the core of what we do
and electronic communication is so commonplace these days, we need to be at the front of that
in order to
maximize the effect and the benefit
for everybody.