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Soft skills are used in every industry, and there is a different combination and different mix that is required for each industry.
Some industries maybe they require that people that work in that industry be more stronger in communication, like effect communication, being able to communicate with people, being able to write. Like someone who does customer service,
and then someone that works in another industry might be what really might be most important because of the demands of the industry where there is stress might be conflict management
But they are all, there are actually twenty-three identified soft skills and they all are important. And one way they help the work environment is that they help us to work better with each other. They help us to build better relationships with each other.
They help to make a much more productive work environment, an environment where people are not just complaining but providing solutions to problems.
They really determine whether a person is successful in their career. A lot of times people think that technical skills are enough. They think that if I have the technical skills or if I go through this training program and I have a certificate,
even if that I have a degree that that is enough. That is what is going to help be successful but that is just the starting point.
Soft skills are really those skills that help us to take control of our career, build good relationships, perform our jobs well, and then help us to move on to other avenues and other levels in our career.