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well hi there, this is Dan again with CleanGuru. and today i wanted to start the
message by telling you a story
a story about a study i remember reading this study
or survey or study years ago it was about i think they surveyed i think it was a
thousand families
and these were apparently uh... happy well-adjusted, closely knit
families that were pretty successful pretty happy
families
and they were trying to find out
in this study again this is like twenty years ago i think
what was the common ingredients what were the common ingredients that many of
those successful families had in common
well they found a handful of things and if i'm not mistaken this one thing was
either in the five
or in the handful or it may have been the number one thing that they kinda had
in common and it was surprising
do you have any idea what you think it would be
camping
camping
that's right now some people say that's terrific i understand why that's a
great thing
other people
maybe think heck i don't like camping at all, what a pain in the neck that's
not the cup of tea for a lot of folks
but others love it
but what is it about camping why would that have been
one of these
common things
that happy well-adjusted successful kinds of families had in common
well let's look at camping for just a second as i recall they talked about it a
little bit too and they talked about how in camping everything tends to go wrong
so you know there is the mosquitoes and the insects there's the animal the tent
won't go up in and the rain is coming and the water is getting in
your tent and the fire goes out
everything can tend to go wrong sometimes when your camping
well that's not it. that's not what makes them the successful, happy,
well-adjusted a closely knit family necessarily
it's the overcoming it's the pulling together to overcome that adversity
that makes them happy successful and closely knit
and by the way i think they mentioned that at the time it doesn't feel like
you're happy
necessarily well-adjusted and successful
but when you look back in retrospect when you look back at it you know that
those were the things those were the things that brought you together
well what in the world is that have to do with cleaning
well course as you can imagine maybe a lot
because what are our cleaning companies a lot like
they're a lot like a family
your team you're cleaning associates and you
are kind of are family
we certainly felt that way
and i can tell you when tony and i put together and put in place let's say a
new automated timekeeping
or a new way to start up new accounts
or a new way we're gonna start inspecting accounts
well those nights that we started that first nighter that first week
there were lots of problems
so it wasn't fun
in fact lots of things went wrong and we had to fix them and everyone is overworked and
we're running around trying to figure it out
well in doing that though we pulled together and became a stronger team in our
company
through the laughs and through the tears
as we went through them
so that was a good thing well why do i say this
well you know all during the year and sometimes at the end of the year also
you start to make goals for the new year
and it might be easy to say let's just have things run smoothly
and certainly
you want to have systems that things eventually run smoothly but then you
also also
want to be looking at
new things new ideas that could help the company
but they're going to be difficult
and so the ideas you may not have to dread them as much you maybe
shouldn't worry about them so much that you know it's going to be a problem for
your company
that adversity that comes with trying to put together a new program
may be the kind of thing
may be just what you needed to bring your team together to overcome it
and in doing that
your cleaning team will get stronger
be more successful
be more happy
be more close-knit
because they overcame some difficult challenge or let's say some challenge
so these are good things
something to think about. It's a new way of looking at it. I hope it helps
you hope it helps your cleaning company
have a great week and until next time remember
that you can do this
you really can