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Question: What member of your hotel's team contributes greatly to your guest's experience but may never see or be seen by the guest?
Question: What member of your hotel's team contributes greatly to your guest's experience but may never see or be seen by the guest?
Question: What member of your hotel's team contributes greatly to your guest's experience but may never see or be seen by the guest?
Who is your hotel's unsung hero for guest satisfaction, guest loyalty, and repeat business?
Who is your hotel's unsung hero for guest satisfaction, guest loyalty, and repeat business?
Your hotel laundry staff !
In this program you'll see this simple but essential skills used to process the
hundreds or even thousands of pieces of hotel laundry each day.
When loading a washer,
position the cart to avoid back strain.
Also avoid placing the cart between you and the washer,
Also avoid placing the cart between you and the washer,
where you'd have to lean over the cart to load.
Load the washer quickly, in small handfuls, never in large bundles.