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BPAY makes it easy to pay bills in minutes from your online, mobile or phone banking.
It's fast, convenient and secure — and it's available 24 hours a day.
So you can choose to never stand in a queue or write a cheque again.
Here's how it works. The first step is to make sure you're registered
to use your financial institution's phone, internet or mobile banking.
Next, check your bill for the distinctive BPAY logo.
You'll find the Biller Code and your Customer Reference Number next to the logo.
Log on to your phone or online banking service, and choose BPAY. You'll need your Biller Code
and Customer reference number — and then just follow the prompts.
Check all your payment information is correct and confirm the payment, and done.
You'll get a receipt number — we recommend you write it on your paper bill for future reference.
Making a BPAY payment is really that easy. And there are also some extra features you
can explore. Like payment scheduling, which makes it easy to set up payments for a future date.
Or BPAY View, with electronic bills sent straight to your Internet or Mobile banking.
To find out more about how BPAY makes life easy, see the other quick video tutorials
on our website, or visit the Help pages to read the FAQs.