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Do you have interruptions? Okay. You know all the research that gets done out there,
the statistics and all this stuff? They have found -- "they," whoever does the research
-- have found that it costs seven minutes. That's the cost. Seven minutes per interruption.
That's not what you're doing that you were interrupted to do. That's not about the conversation
that the people are now having with you, that you're engaging in while you're telling them
how to do their job because you haven't properly developed them.