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Hi, my name is Mike Brown, Managing Director London Underground
In 2012 London's Underground carried over 1.2 billion passengers, around the same...
...as the rest of the UK national rail network combined. However, London never stands still...
...and with the city's population growing rapidly in the future, the Underground will have to do more.
That's why we are rebuilding many of our major stations to make them fit for the future...
...introducing new trains and providing more frequent services.
It's all part of London Underground's plan for future stations, services and standards...
...that will see further improvements to the reliability and capacity of London's Tube network...
...across the coming years.
Our customers want the Tube to operate all night at weekends, reflecting the fact that London...
...is now a 24-hour city. Launching in 2015, the Night Tube will give passengers...
...an integrated service throughout all hours of Friday and Saturday nights.
The Night Tube will help support London's thriving night-time economy, providing jobs...
...and opportunities for thousands of Londoners.
Whenever services are running at a station, day or night, that station will be controlled...
...by London Underground staff. This means if there's a train at the station...
...London Underground staff will be controlling the station.
Currently, 97% of Tube journeys do not involve a visit to a ticket office.
In response to this, we'll bring more staff out into the station, where you can see them...
...and where they can offer the most assistance.
With our growing WiFi coverage, we'll also look to ensure all our staff have the right technology to hand...
...when helping customers find the best fare and route to their destination.
Every journey matters to us.
That's why we are so passionate about these improvements and so committed to delivering...
...a better, 21st-century service Londoners, businesses and visitors can be sure of, and proud of.
This means I am now making five commitments to all Londoners and visitors to our great city.
From 2015:
I will introduce a new 24-hour Tube service at weekends
We will further improve the reliability and capacity of our services
All Tube stations will be controlled and staffed while services are operating
We will make journeys easier for our customers -- supported by modern technology
...and we will provide the best possible value for the fare you pay
Thank you for listening