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My job is to find the best plan for the Veteran that
walks in the door.
And I don't care who gives it, it just needs to be best for
that Veteran.
And that frees me up a lot.
So if a Vet needs to come in and has some type of a
challenge, the biggest part is finding the opportunity for
them to create their new normal.
We can't make anybody who they were even yesterday, so we
just need to make sure that we honor everything that they've
gone through, whether it's a World War Two Veteran, or an
OEF/OIF Veteran.
There's memories, and there's trauma that you go through,
but we need to honor that and get them to move forward.
And part of that is developing a new normal.
And if one option isn't going to work, then we go
on to the next one.
The first one might not always fit, whether it's the VA, a
Vet center, private psychiatric care, but then we
go to the next.
I think that coming in and establish that
credibility, it takes one.
And for me, one Veteran has trusted that we have done the
right thing, and we have found the right way for his path to
a new normal, and he tells his friends.
And that has also allowed us to open the door up for the
Korean Vets, that's the World War Two Vets, and the Vietnam
Veterans who didn't have all of the options
available that we do now.