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"Welcome everyone, I'm Steve Savant, Host of the "Business Insurance Zone". And todayI'm interviewing, Peggy Mace, Chief Operational Officer of Outlook Life. The direct web for
life insurance for retail for people, just anybody on the net. And welcome to our show."
Peg, "Thank you, Steve." Steve, "You know I'm curious, Peg, where did you come up with
this montra, your kind of your moniker in the market place 'The Best Local Agency on
the Internet'?" Peg, "Well, when you go to the Internet, there's only a certain number
of words you can use to describe yourself and those words tend to get used over and
over for every different website out there. And it's very hard to distinguish yourself
as really meaning what you say. We do actually have all trained agents that are not only
trained in impaired risk and all types of insurance products but they're all licensed.
Where as some of the agencies on the Internet, use telemarketers and then they pass the person
over to the client after they get them to agree to talk to an agent." Steve, "And, people
like talking to an agent." Peg, "Absolutely." Steve, "that's why your agency's the best
because they like the high touch, high tech feel of a real person." Peg, "Right and that's
what makes it local." Steve, "I'm just looking at these numbers. These numbers are phenomenal
numbers. You take in over 750,000 hits or likes on your site alone. People, must be
seriously interested in life insurance." Peg, "Absolutely. Especially, we take people of
all types of health. So, we can cover a whole family. It might be that the husband is looking
for a policy for his wife who has MS. While, he's there, he's going to run a quote for
himself and go wow, I can be rated Preferred Plus with this company. The best price out
of 50 companies, I might as well get that for me also. I might as well add a child rider
and cover my kids." Steve, "I think that's why people like the idea of the Best Local
Agency on the Internet. I have access to 50 carriers." Peg, "Absolutely." Steve, "And
some of those carriers are actually very good at certain impaired risk or diseases and they
can go through that, find out the area of their impairment and say which carrier gives
me the best deal. In one stop shop. That's what makes it the Best Local Agency on the
Web." Peg, "Yes, it is. Our quoter will actually show a policy quote for somebody with a health
condition. Which, is very unusual. So again, you can go to the same spot and get quotes
for the entire family." Steve, "And what's really encouraging is, our inventory is so
big and our carriers have changed their advanced medical protocols over the last 10 years where
people who used to be declined or postponed, now can actually get insurance at reasonable
rates." Peg, "Yes, that's true. They actually will look at the medical details and not just
lump you together and say well you have this condition; therefore, you are uninsurable."
Steve, "Well, I like the customization of what you just said because that's what makes
you guys the Best Agency on the Web." Peg, "Thank you." Steve, "Well, I'm Steve Savant
again and I'm with Peg Mace. Again, Outlook Life, give your website." Peg, www.outlooklife.com.
Steve, "Thanks, Peg." Peg, "Thank you, Steve."