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please welcome senior director of training in field development denise
needham
excited because i'd get the contact interview somebody very special for this
very powerful
say college trading
and it gives me great on-air introduce somebody who has been and founding coach
started in two thousand six has been an athlete coats
for years in a row
approach advisory board member
earned a top-ten team up rank advancement and teen beach body
humanitarian award
please shiny and welcoming to the states
fifteen star diving coach
tracy not
here we go qatar props at their broader edited out a city could happen
all right
so cut six
this training today what we've got here is
we're going to be covering some really simple stuff but we've heard from
coaches
over and over ears
you know we really struggle sometimes with what do i say it how do i sharing
information about c college e
so what we wanted to do today with give you some examples of when you're out
without british erica shake-up at right
what do you do to had that conversation
to generate some new contacts
also to connect with your existing contacts and some language
and a system around
c colleges sampling to generate that interest
such an easy let me ask you
let's jump right in here to be talking about
white is shake ology
what is ecology has anyone ever asking that you have it like kind of gripping
moment in your heart of lake
and you just need a boiler at all our reasoning i don't really know
uh... i was actually in the elevator with somebody who's they said what is
this all about like
i don't know how to explain it it's just great
and i'm going to follow let me help you with that and so here we're gonna help
you with that where is their is a great way how do you like these new shirts
had big remarried fans and happy to be sport in the green
but when i came out about it and i have my sick ology sir donald mintz
sweatshirt or whatever it is she college eon whatever i've got on my shaker cup
in somebody says
what is shake ology
you need to have like a sissy distant relief
fast answer the kinda tell them that
polls and and and brings the conversation along its really sharing
shake ology
is all about disconnecting
with people and sharing something that you're excited bout
and so what i'll say a lot of times is just
well you haven't heard of it is this meal replacement shake
that kind of acts like a vitamin it's two daily joseph dense nutrition
delete dilsedesi choosing doesn't that sound good and i literally say that
doesn't that sound good that's like their catch phrase their catch phrase i
kinda separate myself out like i love this product
that's what it is
it gives me incredible energy i'm i'm on the six and it gives me great energy to
make it through the day and they're like
well cd
six mob nine eight that
how do you do it
seriously shakeout yeah the weather in bed by seven
sell for allstate would you be interested in some information i have
samplings uh...
you know and i bring it to that next level
whatever it is they sent in the conversation whether it's like a ideal
vocal tastings
i would love to have you to stop by sometime would you like to do that i'd
like to take your information would you be interested in some more information
and then if they say
well sir
a case of in the next thing is like
let me pcsb
it's are you really seriously want to know you know that the map response
bright notes that you wanna say so you pull out your smart phone and we all
have these in our person whatever
and and or pocket gentleman or you you know whatever briefcase
so you go down you say it but you know what are you on face book
and also it let me just take your cell phone number you texter
let me just take take down your information
and i'll shoot it even in the email
uh... and then we can connect later and they'll be like all ok sharon people
like don't usually go out and give out my phone number of no one
they usually sadie on mon on face book in
and yeah i would love to
connect with you know i need some energy by always kind of
he doesn't they feed off of that idea that's going to bring them some more
energy
and salt all athletes aren't they spoke i'll get thirty email
alas for their phone number
and then i'll say
are you a text are or would you prefer would you rather i call on the big
texter i'm not really a cold call person for me personally
so i was trying to them that option on the big textured you'd like to text
so then i can say hey and i met you target today on the one with all that
kids who are begging for the gunman that moment impulse buy
are you are not saying i was wondering about ecology i wanted a you know just
connect with you
so just starting to begin that relationship
okay now if they're not interested how many of you guys
love this book
i think this is probably one of the n_ d most if not be most quality thing that
we have
two-handed somebody it's legit its colorful it draws you in there's not too
many words lots of pictures
i think it explains really what it is so you don't have to stand there
and kind of throw up all over them my budget information or what i like to
call fact asking them to death
so you have you can in this book now here's what i do on the very bad
uh... i have a little sticker i don't know if you can see it but i have a
sticker that says love it
order eight a thirty serving bad acts
my website
so windy as but they get to the and they've got my my website and
information right there and you can personalize it however you want to be
can be a phone number if you prefer that
here is you know this amazing guiding and dissuaded has my contact information
on it saket out
uh... you know no pressure ida but if you ever wanted reach out to me i'm
really passionate about it so feel free to do i you know you will be a bother to
me at all
and they're like of thanks
and then i'll say or or it do you think you may want to do a down the road
load let me just give you my contact information let me take yours i promise
i won't you know harass you want to busy for that
i would love to just check back with you in a couple months and now you have my
information
put it into our phones now you have my information and he
if u
one i reach out to me before i've reached out to you feel free cuz i love
it i love doing this on to such a big believer in this product
so happy
to share with you you will be a bother to me some always just maybe really
warming opening so that
opening and welcoming to them so that they know
that somebody should really meant it
she was in just like selling you something
well that in addition to what tracy just said if you have existing contracts may
be already have their our contact information
uh... they could be people friends of yours that you can see on face book
and perhaps they
at some point in time
mention some talents that they're having this is a great opportunity for you
follow the same system of conversation
so for example you might see somebody post on face book i can't get over it
i've just been exhausted for the last three days
i have no energy
while there is here right there's our introduction to just open it up and say
you know i i've noticed that you mentioned he had this challenge with low
energy ant
did you know there's a product that can help you um... it's called see colin c
and i'd also gonna wanna tell 'em a little bit about what it is so
you can share that like tree suggests that you know if it's there
really nutrient dense drink uh... because it really helped win your energy
levels
and antsy we're just following the same simple system of having a conversation
and then share your experience and your experience in a bit different perhaps
your experience was
you know what when i started three keeps ecology
it really help me lose weight and keep it off because i drank it everyday but i
do know that's ecology has helped thousands of people who have struggled
with low energy
cc how
when you're sharing your own personal testimony what you're bringing in is
your belief
your integrity
your authenticity
what it is about ecology that you've loved
and now this comes brings us back full circle right you're going to ask would
you be interested in having more information object at like at tracy said
it's not about just really spewing a bunch of information you just wanted to
at a rate the singers that that's at this point
so following the same steps that she just shared basic yes i'm interested
you can private message them now on face book
or if it's been email is the way that you can able to contact over the
telephone but be sure you do that all-important follow-up within
twenty-four to forty-eight hours
uh... in fact if your have their email and you can send them for example
tony horton sticks out ecology video for them to take a peek
wow what a great way fun wait right for them to get all of that valuable
information
uh... and if they're not interested just like tracy show do you have this tool
kits in person you can hand it to them
um... or if that's the a face book dont you can't send them some information
there and private message that as well but here's the key don't give up
don't forget check back because as we know
it might be a better time thirty days for sixty days of the individuals now
going to raise their head and say you know what
i think i'm ready to try it out
so that's really important
um... tracy you know don't talk about another really important thing
especially now we've got all these beautiful flavors right
let's talk about how shake-up witty sampling can be a great way for reaching
out to people okay so how do you send out samples stb
alone
how great
broke the story for a second ok and if you're one of those people who
sporadically sends out samples are you're not really sure how to send out
samples and
and you see those people with finding success but numbers
and you'll be and how did the do that
but you're somebody who never hands hours ever
set up an appointment for somebody to stamp will shake ology
the missing piece i just wanna highlight that for you and that's we're gonna talk
about
when you invest into your business by purchasing one of those
get on home directed ships to you every month it keeps you on track to be
sending out
those samples
you get the twenty-four pack anything ninety-seven forty six
for that
that the box of samples and if that sending out six a week you're gonna run
out of them at the end of the month
and you're next shipment will come so it keeps you want racks of you know you're
next box comes in you still have twelve sample packets you know like taiwan not
staying on top of it
and it's something where
where it's with when you put it out there for
people of great way to do that is like a cool i sent samples to ideas
randomly start going to my address book
and millie examples people
now
you as some of the coaches we do that then i truthfully i a m hit and miss in
this area but there are some coaches who do this so well
they'll put a post out on face book that says
getting ready to send out samples who is interested
and one other thing that i found really works along with the fact is i will put
up the little because people you know face book it's tends to be like a lot of
stuff and information and you want have something that's interesting that grabs
their attention right
so i'll put up that video
of tony horton
talking when he's the grocery store guy uh... per se college e
i have signed up more
men coaches because of that because hardly enough men will say look much
ecology
was just for women i think women talking about it all over the place on face book
i didn't know but tony horton
that's hysterical but what i love about that is that they had to keep them
so by the time they're done
tonianna silly charming way tells them about the ingredients what it does in
your body and then i'll say i'm getting ready to send out a sample so i make
them see the value in it
by showing them that funny video that educates them and then they go gal
happens sample and the coaches who do this religiously have found that the
best
times
do you propose these things like this
ka labs for people to respond
are early in the morning
before lines and after nine p_m_
so what do those three times have in common
you're hungry
so you're like trying to kill time on the internet or you're looking for
something and you see that and you just respond because he thinks yall tried
that and speaking about ongoing for snack you know i need to lose weight
because of its always in every person's brain is in it
ng every single person is either thinking about their necks workout
whether thinking about me and i was need to lose weight one of the things you
wanted to you and how many of us have learned this the hard way is
pre-qualified your responders
ask them if they're serious about trying out let him know that cost about six or
seven box and also and i say that not to kill two
but because i just want to know
if this is something you really want to try i'm so willing to invest in yields
as you decide if you're ready to invest in yourself
but if you're not really serious just let me know when you are
and i'm happy to send them one to you
van i'll let them
you know i'd let them know that i'm investing in them and that kind of you
know it's believing in them before they can believe in themselves kind of the
same
menu follow-up within a week follow-up is so important nights a week
beat this drama my team because so many people are great at connecting with
people and then they're follow-up is a little shaadi
because you're a little nervous make the call or whatever
follow-up with and sometimes i stopped title different things sometimes i've
put in a self-addressed dress to stamped postcard
and i'll say that you just give me a favor on just one looking for some
feedback on this would you just send this back
so it kinda get this interacting at you know it gives them something to do in
the house checked checked back with them hey how's it going i haven't seen my
card in the mail
and sell and
that's a nice way to just make sure that you find your way what works for you
know after connecting with people and falling uh...
and then another option would be sending their hunter doctors don't lie
um... the breakthrough dvd aisle of the journal weaned from the fields video
that is really one of my favorite videos because
you know he's got its its
authority he's teaching you about it he she only knew about it and by the time
you feel like my gosh i'm putting the most amazing thing in your in my body is
like
if i'd use this product
which they are but that will help them to buy into this is something that i
want for me they've really done a lot of work this isn't just a quick
throw products into a bag and sell it
ingredients into a bag and sell it
this is really a legitimate
products of the trinket knowing that with a different kind of mentality
make sure that your customer
i've sent sample to someone who um... in my grittiness and who said ask them so
excited for the samples and then they're like thank you for the sick my politics
yes thank you for the samples
and just what the back of my coach bates
mom bad
and so that's a little in their sings so burn for me to figure out and the other
thing is we also finally say you know act how i word it is
he'd take a reality our network is that we don't work with other people's
customers we don't take other people's customer so i just if you could
are you working with the coach already year do you have a coat i was leaven
coaches write me and say yes another sample
and notebook talk back
uh... anyway those are just the funny thing is we are now because we're
dealing with fighting for twenty minutes a sample and maybe we came in to do it
from a way that nobody taught us and so health rice sample but i think that
funny
and elseif
the integrity of this network is we don't work with other people's customers
and that when you sign up to become a coach one day we can we keep faith in
the email
i would do the same thing for your customers and hope you do the same for
me so if you're working with the coach just let me know and if not i would love
if you don't have a coachella love
your coach and then make sure that they get set up in the system
staffmark
you know i then out there are some realtors inc steps to help make this
happen and keep it on point
and one of things i do want also um... send out some thank you's to because we
did work with some of our top coaches along with tracy
we worked with john spencer way why it hillary kelly thank you guys so much
because you really helped us put this training together at the end of a lot
for everybody
um...
personality sampling steps you wanna make sure your including a personalized
card are ladder when you're mailing this out the mail
you want to have details on there and those details be sure be servicer
detailed of how to make the recipe
you know because as i com
heard i think it was josh for hillary that shared with me if you don't have
that details from there
you know dump it in a glass of water and stir with a stone trinket intern yall
gaps that i like except terrible fate accounting firm at that
said that you know how to make it said he's details are really important
um... the all sunny and included agglutinate your favorite recipe if you
want to or couple of recipes that they can use
um... where to go to order absolutely critical unexplained the benefits of
home directly think it's almost what about eleven dollars savings when
they're on home direct
uh... for that free shipping
if you want to also include idvd and there
picture to instruct in your card for your letter
importance of watching it cuz its gonna give them all those details
um... again you're gonna follow up that all-important follow-up within one week
just allowing enough time for that to get there in the mail
uh... in the past week in your doing that follow up
what did you like about it answer any of the questions that they might have
and
as that fitzgerald says
go for the astrocytes after the cape and absolutely you know are you ready to
order so
that's awsome the really important steps in details uh... for doing the sampling
program
and heed this could happen also while you're outlive outright tracy that's
right so if you are cents now some of our coaches i know that we know this
history
he has few samples in silicon bookkeeping takes out everywhere right
wing
and so all i'm uncomfortable doing now
i don't know why maybe it's because i'm a mom in if i'm in the store and i have
seen my friend and i suddenly plebiscite feel like
i don't know an organic conversation
just was like i had plans for i was looking for people to passes out too
for me that's
that's just my personality everyone's different it doesn't mean it's wrong
it's just for me
and i'm sharing that with you because if you feel like i like it a little
uncomfortable
to have samples in my hurts and for one thing you need to personally have you
know you have all that other capsicum stuff in there but hypothermia i like to
idle i have these on hand all the time
all the flavors
i'm showing you forgot we now have five how awesome miller a
but what i do look like with a little sticker on the front where it says shaka
logy dot com
uh... go to shake ology dot com to simplify stickers on the back i want to
have all of these supplemental fact
supplement facts and so
ida sick at right there on the front i mess is at the picture but i want them
front and center to see
that they can reach out to me and it says levitt order at thirty
uh... thirty serving
so i'll get their contact information and i'll say hey piaget collagen
tastings all the time
where i have my free fit club every week i would love to have you come bring a
friend you can to stop and have a shake work out with us and head out the door
no pressure i just know you that you're gonna love it and so they're that kinda
gets them in your pic lovingly server shake ology and they start to feel
what the beach body community is my experience by tasting by sore muscles
sweating with people
and feeling a lot of an open s in being there
me yes this is helium larry i think i've been
got cut at was talking about their sliders staying on
and not everybody's gonna order immediately
so they sample it they say that's great
i'm going to an
uh... i've got some building need to pay at that some things i need to do five
set the time that in september i'm gonna start or to apply for sending the starts
so i'll say are you okay with me putting this on top of the calendar here cuz my
memory is terrible
so is it okay if i put in my calendar and i'll just check back with you and
feel free to say to me no tracy i'm not ready yet but if you're ready out you
know then you can get on track and if you say give me another two months
whatever
yet on your timing but i just want you know i haven't forgotten about you and
feel free to reach out to me too so i take their information
but did you know that in ninety percent of people who sampled state college e
that doesn't mean right onto at the very beginning but they five ninety percent
that's an amazing statistic and i should give you the coverage in confidence to
hand out more samples knowing that once they tasted ninety sec ninety percent of
people are going to by and i always like to you
and with uh...
i don't like the highlighted a whole lot but i use it as you know this company is
with ***
and you know the slideshow fancy words the talk like you know
this company is legit i've been doing their products for ten years find i mean
they're it's so such a
real company so much so they still believe in their products that it's a
thirty-day pondered the bag guarantees that you said you could literally drink
your whole bag and sent send it back if you wanted to high at the strongest this
suspicion that you won't want to know
but that they're antony all that does it says that they're willing to put the
integrity of their money
behind their product
sample a and if you don't like it you can send it back
and that kind of gives them the freedom to go i remember back with me when i
about power ninety from an infomercial back in two thousand and three
love the fact
that they said it you get your money back
so it may be released yet caroline iffy
what i have delivered to lose the weight and i can get my money back if i don't
don't drink the shake all a g faithfully knowing they could get the money is on
the line right and then they start to feel better and you check in with them
hasn't how you feeling the endures ecology group he start feeling and
experience the increase in
like all of us
it become like psychology junkies waiting for the next later
cockpit
abt in addition that might make sure you're keeping on hand all the flavors
right because young people as you know i believe it or not there's some people
that don't like to talk live
selvi not like to talk
you know and so when you're sending those out you know you got to get the
shipping based on their preference
and here's another statistic that we've heard on some of our most successful
coaches they are sampling anywhere from eighty two hundred and twenty samples a
month so that's a lot of connections right that's a lot of invites that are
going on in introductions to shake ology so there's that some if some of our most
successful coaches are really putting it out there
um... also want to talk about real quickly here about the our ally return
on your investments ecology sampling program
um... u_s_ tracy shared but the cost of this was if you just got started doing
one box of month right
will look at it like this three of those individuals you sample in that month
three out of those twenty four
sample and by you've now paid for that box over your entire samples that you're
reaching out to and the more you sample the more you increase that probability
of that potential for that return on investment and also remember once
they're on home direct and you keep sampling next month guess what's coming
in to you that consistent with residual right in that earnings on those
commissions
uh... yelp it also does get you out there really increasing the number of
your invites and motion more importantly removes the hesitation that some people
have because they're not sure what it tastes like so if you can remove that
hesitation it also helps them get to that yes answer much quicker
uh... we're very excited to let you know that we also have done some real working
to a couple of things one is um... in the accords online officer product tools
kit if you click on see college e it's being completely updated so weak
formatted this was an new documentation it's all therefore you it'll tell you
not only what tools to use but how to use them with the training that goes
along with that
yeah
it may i help you
in addition to that date there is also in the court st cavity
this exact trading that you have just heard
you're gonna be able to share this with all of your team's outfit that's in the
coach training academy for you as well
so you think my god thank you so much of a year
well we are dot thank you pat says