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To create a new artist profile, log in to portal.factor.ca using your user profile login.
Next, navigate to the Artist Profiles menu.
If your user profile is connected to any existing profiles they will be listed here.
Click on the Add button to create a new artist profile.
Once you click the Add button, a new pop-up window will open to the artist profile landing page,
where you will begin to enter mandatory information for the profile.
Enter your artist name, then verify that there is not an existing profile with the same name
by clicking the Check for Existing Artist button.
A confirmation that you have entered a unique artist name will display at the top of the page.
Next, decide if you want to provide Additional Information for the profile.
Complete the questions regarding the artist’s home city, home province/territory, and primary genre,
then click the Save button.
At this point, you can upload your artist bio at the bottom of the page by clicking
on the paperclip icon.
A pop-up window will open and prompt you to select the artist bio file to upload.
Once the file appears on the artist profile landing page,
you may move on to the Artist Members section.
Click on the Artist Members option under the Mandatory Information dropdown menu.
You need to add all permanent, royalty-earning members of your band or ensemble.
If you are a solo artist, you still need to add yourself as an artist member.
Note that artist members will have access to the artist profile and all applications
using this artist profile.
Before proceeding with this section, you will need to have proof of citizenship or Permanent
Resident status on hand.
To add an artist member, click on the Add button.
A new pop-up window will open, where you will search for the email address connected to
the artist member’s FACTOR user profile.
Enter the artist member’s email address, then click on the magnifying glass icon to
search the portal.
If there is an existing user profile connected to that email address, you will be able to
copy the user’s previously saved information into the fields below.
You will then need to upload their proof of citizenship or Permanent Resident status documentation,
the artist member’s instrument or role in the group, and email notification preferences
before you can save the entry.
If there is no user profile registered to that email, you can enter the information
of that artist member on their behalf.
Complete this step for every permanent member of the band/ensemble, and ensure that you
have not forgotten to add yourself.
You will not be able to complete your artist profile without adding at least one artist member.
If you intend to apply to for funding under Live Performance – Showcase component, you
will need to select the Discography option under the Mandatory Information dropdown menu.
Click the Add button to create an entry for the release
associated with your intended Showcase application.
A new pop-up window will open where you will enter the release title, then complete the
list of tracks and commercial release information tables.
For the List of Tracks table, click the Add button to add new tracks, providing all requested
information in the new pop-up window.
You can click Save and Add Another to immediately enter the next track, or click Save, then
Close to return to the Discography Release window.
The Number of Tracks summary fields will autopopulate.
For the Commercial Release Information table, click the Add button to add an entry, providing
all requested information in the new pop-up window.
Click Save, then Close to return to the Discography Release window.
Click Save, then Close to return to the Discography section.
Again, it is not mandatory to enter your entire catalogue into the Discography section.
You only need to create an entry for a release if you are using it for a Showcase application.
At this stage, you’ve completed the requirements for receiving a General rating on your artist profile
Review all the information you’ve provided for accuracy.
When you’re satisfied, select the Artist Profile option from the Mandatory Information
dropdown menu to return to the landing page of the artist profile.
Click the Request Review button to submit the profile to one of FACTOR’s Project Coordinators.
Your Project Coordinator will review your profile’s eligibility, and assign a rating of General.
You will receive an email notification when you have a rated artist profile.
To grant access to another user, select the User Access option under the Mandatory Information
dropdown menu.
Click on the Add button to open a new pop-up window, where you will search for the individual’s
FACTOR account.
Enter the individual’s email address and search the portal by clicking the magnifying glass icon.
If they have a user profile, their saved information will autopopulate below (though some information
may be redacted for privacy purposes).
If they do not have a user profile, you will provide the required contact information.
Next, set their access level.
There are three options: No Access, Read Only, and Read and Write.
Read and Write grants the user access to view, make changes, and use the profile in an application.
Read Only access will allow the user to view the profile and use it in an application,
but they cannot make changes to the profile itself.
No Access revokes all access to the user.
This option is used when you want to remove access from a formerly authorized user.
Finally, answer the question about access to user confidential files.
There are three options: Unrestricted, User Confidential, and System Confidential.
Unrestricted files can be viewed and downloaded by any user with permission to view the profile.
User Confidential files can only be viewed and downloaded by the user who originally
uploaded the file.
System Confidential files can only be viewed and downloaded by FACTOR.
Users with permission to view a profile will be able to see the name of the attached file,
but only FACTOR can actually download and review the file.
When you have finished the entry, press the Save button, then close the window.
If you need to make any changes to the artist administrator,
you can do so by selecting the Change Artist Administrator option
under the Mandatory Information dropdown menu.
Note that if you're changing the artist administrator and you want the original artist administrator
to continue to have access to the artist profile,
set up their user access before changing the artist administrator.
From the Change Artist Administrator page, search for the email address of the user you wish
to designate as the new artist administrator
by entering their email address, then clicking the magnifying glass icon.
If they have a user profile, their saved information will autopopulate below.
If they do not have a user profile, you will provide the required contact information.
Note that if you edit the email address in the field below, you will overwrite the email address in the FACTOR portal.
Do not edit and save this field!
Check for accuracy, then click the Save button to verify the change.