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A customer generally is looking for some level of funding. Some support from the bank.
I help customers increase their levels of business.
It certainly does have an affect on lots of people, lots of companies and of
course our own involvement with the bank.
My name's Gordon Iddon, and I'm an international manager for RBS group.
What gives me a buzz is looking at a transaction that initially may not go ahead,
but then you use your creativity, use the facilities within the bank and you
facilitate that transaction for the customer. RBS are aware there is an importance in
terms of the work life balance. The line managers keep an eye on their staff to ensure
that people do have a life outside work. My favourite hobby is fly fishing. Being
outdoors in lovely surroundings, you have the wildlife you have the peace and the
tranquillity. Catching a fish is a bonus. When I'm in work I work hard, I have a lot of
customers, I have a lot of relationship managers to look after, but when I go home - home
is my time.