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We're at the Software Improvement Group Innovation Exchange.
Clients tell other clients what SIG services mean to them.
How much money it has earned them, their increased time to market.
The SIG Innovation Exchange takes place today. Will you join me?
Last year we delivered a partial system.
We continued its development and the system received five stars.
The exchange with SIG and intensive meetings...
have ensured that we maintain our high standards.
We're very pleased with the way SIG operates...
and the way we've been able to put our quality approach into practice...
based on your tooling.
The initial response is one of feeling threatened.
'Somebody is looking over my shoulder to see how I do my job.'
It also has a healing effect. People want to perform well...
so they look at their product with a greater sense of quality.
The company we're working with has changed to such an extent...
that they aim to get four stars.
It has become embedded and they're starting to enjoy it.
The upside for clients is that they get insight into the black box.
They know where to manage, what's important...
how to take care of management and maintenance in the long term.
And how they can renew at an acceptable price and at minimal risks.
Because we write smaller software...
we can correlate this to our own organisation.
The software is easier to maintain and requires fewer adjustments.
It's easier to change which leads to fewer administrators and developers
and to fewer application and project managers.
I talked about the side-effects related to software development.
This includes purchasing, contract management, supply management.
But also functional management and so on.