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Lausanne Executive Education Programme www.lhcconsulting.com
Meet our professors Wei-Cheng Chen
The Art of Exceptional Service
Hello my name is Wei-Cheng. I am the module leader
of the Art of Exceptional Service course at Ecole
hôtelière de Lausanne (EHL)
What are you tackling in this module? In today's competitive world, if our organziation
would like to differentiate from its competitors, one of the key element is to provide
an exceptional service and a positive experience to its costumers.
Why Should you choose Ecole hôtelière de Lausanne for Executive Education Programmes?
EHL is the hospitality knowledge powerhouse with more than 120 years of history and experience
What are the objectives of the module? By the end of this module,
participants will be prepared with the right knowledge, competencies and mindset
to leverage a organization by valuing the art of service as a
strategic direction
Do you want to know more about how to deal out your costumers?
Join me at EHL with other industry professionals and discover todays best practices
in service excellence
I hope to see you very soon at EHL
Discover more on www.lhcconsulting.com
Lausanne Executive Education