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Hello. I'm Ron Capelle. And I'd like to discuss 5 key performance improvements from Optimizing
Organization Design. First, we have a research based method called Time Span, to determine
how many layers an organization should have, and place every position in the correct layer.
Our research shows that nearly 50 percent of positions are misaligned, so this improvement
leads to better employee satisfaction and better financial performance. Second, most
organizations complain about having silos, and not working effectively across the organization.
However, virtually none of them have appropriate cross-functional accountabilities and authorities.
We have a method for developing these, many of our clients find this to be more clear,
and effective, than matrix organization. Third, we have several methods to assess people,
including our research based method called Information Process And Capability. This method
can be used to help determine at which level an individual should work. This reduces situations
in which individuals are working below their capability, or promoted beyond their capability.
Fourth, as employees move up an organization, their compensation increases and they're expected
to do more complex work. We can measure this and often find that employees are working
at too low a level. Resolving this can save money, increase employee satisfaction, and
ensure that important higher level work actually gets done. Fifth, our research shows that
professionals spend about 50 percent of their time, doing tasks that someone at a lower
level could be paid less money, to do just as well. Resolving this saves money, and increases
employee satisfaction. One of the things that I like about these performance improvements
is that they provide numerous benefits. First, they remove impediments so that employees
can more successfully use their full capabilities, and experience the satisfaction from that.
Second, they provide better clarity, that leads to better customer focus and customer
satisfaction. Third, they reduce unnecessary costs and increase performance, both of which
lead to better financial performance.