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Hello and welcome. In this video I will explain why your small business website needs appoitnment
software.
It can be tough for businesses, each competting for customers. Businesses need an edge. Something
to make them stand out from the crowd, knockout their competition and win more business.
Whare the experts saying about all of this? Well according to yelp 85% of consumers use
the internet to find local businesses.Google goes on to say that having a website these
days is more important than having a phone.
So what's the situation in many cases. A good ranking is no guarantee that customers will
buy. The key is website visits need to be converted into sales.
Ok,so lets recap.85% of consumers use the internet to find local businesses. You may
have a good ranking, but that ranking needs to be converted into sales. Online business
is all about conversion rates.You need something to convert visits to your website into customers.
Something that can do that is online booking.
Booking online using appointment scheduling software gives visitors to your website a
call to action, this will tell them how to book your services. You can take full payment
or a deposit and you'll be giving your customers what they want when they want.
You'll be able to manage your job calendar, reduce idle time, move appointments around
and keep everyone happy.
Everytime an appointment is made you are gaining valuable information about your sales, your
customers and your staff, allowing you to produce staff rosters, email lists and sales
reports.
From a customer service viewpoint there are benefits too. Your customers can book when
they want. You can send appointment reminders by email or SMS and your customers get the
same great service everytime.
Thanks for watching. Please share this video with your friends and colleagues using the
links below. I would love to read your comments and answer any questions. Bye for now.