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A challenge we had with our assessment processing was around results
determination; we needed to receive millions of marks in in a very short
timeframe and we had to process those to get the results out in a certain time
frame. We worked with SAP and Cognizant and we came up with a native HANA solution.
We need to invest and to continue to invest because this world is
becoming digital just like every industry is turning digital and that
requires a lot of investment in our side and we are committed to invest to stay
on top of the game.
We looked at SAP HANA. SAP HANA was fairly new on the
marketplace at the time, but with the in memory processing we all felt that it
had the capacity to actually provide the infrastructure that they required to be
able to respond to the business need. The business was looking for a standardized
exam processing system to support the growth of the organization that we were
anticipating. It wasn't a package solution available on the market for
exam processing and so we chose SAP, because we knew that the base
would be stable for a platform to grow forward with. We have been
working with Cognizant for the last four years and we started small
because we are a very risk-averse companiey. We didn't want to put all our
eyes eggs in the same basket so we started with small project on
design giving them the responsibility to support our legacy systems and over time
they won our confidence. And we realized that they were the right company for us.
We chose Cognizant as our partner for our SAP platform and our way forward.
The reasons for choosing Cognizant were that they were already involved with us
as an organization; they've been working in our non SAP systems; they've been
working in our development operations systems; they also knew us well as an
organization and so they could challenge us. And it was something we clearly asked
them don't just do what we say; challenge us back so that we get the right answer;
have the difficult conversation. Cognizant truly values the long-standing
partnership with Cambridge Assessment. We operate in a highly converged
environment. The adoption and implementation of digital technologies
will further enhance student experience. By partnering with Cambridge assessment
for this program, we believe that our leadership position in the education
sector continues to rise. Not only has this been an incredible relationship
with Cambridge Assessment, which it is, being part of a five hundred year old
august organization. This has been a huge learning experience for Cognizant.
They've pushed us; we have collaborated to deliver something really unique; that
in my opinion, is the real benefit for Cognizant.
Cognizant have always made us
feel a valued customer as we're working through both from a program perspective
and a support and development and ops perspective. The breadth and depth of
their knowledge globally has been proven to us and we can always look to them for
the expertise that we need when we need it.
We now feel as an organisation we're in a much better place to start our
expansion plans and grow the organisation. Cognizant have definitely
been a fundamental part of that from a technology perspective and will continue
to be in future