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Well, this is a really exciting project for a couple of reasons. One,the Rio Grande Valley is one of the most dynamic areas of Texas
and this particular school is
a magnificent showcase. So just to have the opportunity to participate as a vendor
it's a great opportunity for Hertz. It really, exemplifies what we do best
We came in very early in the project and I think very quickly
the staff in the school district realized that
the package of products and services that we're
offering to them is really unmatched in our industry
When we start a project we do a full needs assessment on the building. We'lll sit with
the decision-makers
and talk about what happens in a typical day in a classroom. Tell me
what's different in a chemistry lab than a physics lab than a biology lab
We brought in teachers and we brought in students and we had them sample
the desks. So that my initial
gut feeling for a lack of better words was was accurate because
they were being very
pro teachers and students so that's Hertz furniture for you.
They were going to commit to a
partnership with Donna ISD and see this program from
the inception to the very end.
They put a complete package together for us which really helped me because
it relieved me of a lot of the stress
as far as are we going to have the right
number of chairs, the right number tables.
Where does everything go into place?
Teaching styles are evolving and today they want to have a classroom that's more mobile.
This is the type of furniture that the K-12 market want to see.
They want to see furniture that's going to be be on wheels. That is modular,
that can be moved around,
or this year, one teacher is teaching in this classroom,
next year, it's a new teacher with her new teaching style. The school does't want to have
to buy new furniture.
They want to be able to reconfigure that classroom with that exact furniture
and match the teaching style of that new teacher.
They're very organized. They come with the plans of the high school
and they tell us okay, in this room your gonna need, what we need in these
classrooms, what we need in this
office and I can't say the word helpful enough, I can't say the word organized enough
in every step of the way.
Donna was a a really neat library because what they did was they wanted
that coffeehouse type feel. They had
an internet cafe formation designed into it. We offered
cafe style tables instead of regular
library style tables, tall stools,
a lot of soft seating as well so that they could go throughout the library.
The customer service I see really
is unmatched. Really,we worked with other companies before
furniture making companies and they take special, their customer relations
I haven't dealt with anybody like them before.
The highest quality is expected from them. No words.
And now walking the actual campus with the furniture that we discussed
it's pretty much right on target in its kinda
Some people would say, well that's too big a task for one company to take on
and there's no way they can do what they're telling you with the amount
of allotted time and so forth and
guess what - it's happening. The building itself is
300 thousand square feet which is a large large project and the details are
there
And they are overseeing it. They have people here on site.
Hertz has been here the whole time that they've been moving in the furniture. They've been
here
on the grounds with us, on the campus with us.
Hertz has been here with us every step of the way.
Delivering furniture is like moving day.
So it is stressful for the customer. A lot is going on. Some of these jobs have 10-15
guys walking around. You don't want to do that to a customer
two or three times. You want to get it done in one day, as efficiently as possible.
We are the only company I know of that
warrants every product we sell for at least 25 years.
So I think peace of mind. That means that if the manufacturer's warranty is ten
years or fifteen it's automatically extended to 25 years if
purchased through Hertz so they know that they have one call that does it all
when they have an issue, should an issue arise
and you know that really means a lot them.
In any school or big projects like this, we're going to have issues of course.
They respond immediately, their response time is
excellent. I can say within a day we had an answer.
If you're opening a new school, you focus on what you need to do. You focus on your
teachers, you focus on your students on your enrollment.
Their doing their job because they are passionate about education. That doesn't
mean that they know what furniture
has to go in the classroom. That doesn't mean that they know what furniture works
better
or what their dollars going to be able to buy for them. So we've trained our staff
to be able to address that exact issue and to understand that that's our role
in any project that we get involved with.
We were always very adamant about what we wanted and with a smile they always kept saying, yes, we'll take care of it.
yes, we'll take care of it. and here it is. It's done. It's a complete task
So we certainly want to thank Hertz Furniture
for making this educational facility a state-of-the-art facility.
Thank you.