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My names Greg Dufeu, i'm managing director of Dufeu IT Solutions.
We are an IT service provider based in Findon, Northants.
We offer IT support and solutions to business
in and around Northamptonshire, we have been established since March 2010,
and we are currently a Microsoft small business silver partner, and we have achieved the compTIA
IT business trustmark.
We provide support services which cover, servers, PC's, printers, voice over IP telephones,
we also install, configure, monitor and manage
those systems for our customers.
My names Alistair Lauder, i'm a director of
Pheonix Surfacing Ltd, who are a tarmac servicing contractor based in Kettering, Northamptonshire.
We are a traditional servicing contractor carrying out all forms of
Macadams surfacing and the ancillary groundworks associated with that.
IT has become an integral part of what were doing, from communication from site to office,
office to client, be it through mobile communication or computers in here, it's just become a very
important part of what we do.
Dufeu have saved us a lot of money over the years, through updating all of our computers
so that they are efficient in terms of their running, the software that we use with that
hardware, with our mobile phones and what routes to go in terms of it being an iPhone
or Blackberry, whats more suited to us in our robust industry.
We use Dufeu because they are a one stop shop, be it connecting a phone to our system, connecting
a computer to our server or trying to communicate from a site office somewhere it's one
phone call and it covers everything.
We have a unique approach to IT support, by
offering a flat fee IT service which is called ultimate care, we can allow our customers
to budget for IT, and know that they are not going to get any more bills that month, or
at the end of the year.
One of our many services that we offer is 24/7 monitoring for servers and desktop PC's,
this helps us be proactive in our approach to IT support. The monitoring software alerts
us in real time of any issues that maybe occurring on our customers servers or PC's.
Hello, my name is Ian LLoyd, i'm the Operations
Director for Glazerite Windows Ltd.
Glazerite is a manufacturer of PVC windows and doors to the trade.
Glazerite windows have worked with Dufeu IT since the year 2010, Dufeu IT have intimate
knowledge of all our hardware, and are able to remotely repair or in the event of major
problems respond within the hour.
Dufeu IT install and maintain all the hardware necessary to run the system throughout the
factory and offices in all our sites.
The purpose of the scanning system within production is 2 fold, first of all it provides
the fabricator with the information required to manufacture the window in hand, and secondly
provides full production traceability.
If the scanning facility was to breakdown for any reason, we would be unable to manufacture
windows, as the fabricators can't get the information required any other way.
Measured on a scale of 1 to 10, the role that
Dufeu IT carry out within our business would be a 10.
If your looking for an IT company, who provide a reliable, proactive and professional approach,
then please get in touch with us.
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