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Welcome to London Hydro's redesigned website. One of the convenient new features of this
site is that it empowers you with detailed power outage information. All you need to
do is sign up for power outage notifications and restoration notifications either by phone
or email in your MyLondonHydro account. It's that simple. Signing up from your MyLondonHydro
account portal will provide you with updates on outages the instant that they are available
and those updates will be specific to your service address.
This means that even if you are away, perhaps on a business trip or a vacation, you will
know if your power has been disrupted by receiving MyLondonHydro notifications.
Additionally, a public power outage map on the Outages Landing page and within your MyLondonHydro
account portal, allows you to see power outages affecting two or more customers. The information
is general to maintain customer privacy and security.
Our website's dynamic homepage, now features an alert banner that we will post when major
outages occur, or when the possibility of a major outage increases due to severe weather
conditions. In summary, you will never be left in the
dark with the options provided on the new londonhydro.com.