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FEMALE NARRATOR: Interviews with Industry Partners. Selecting an EHR Vendor: Introduction.
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Good morning, my name is Garry Olney and I'm the chief operating officer for Austin Regional Clinic
and my primary responsibility is clinical oversight for the 18 clinics that we have
around Austin.
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I'm Norman Chenven. I'm the founder and CEO of Austin Regional Clinic.
We're a 310 physician multi-speciality group here in Austin, Texas.
Because we're a large multi-specialty group,
we have the need of having information transferred
from one facility to the next, from one doctor to the next.
FEMALE NARRATOR: Who are the various stakeholders involved in the selection of an electronic
health record vendor?
GARRY OLNEY: The various stakeholders involved in the selection process of the EHR that Austin
Regional Clinic decided to purchase were obviously our physicians and nurses. They are the number
one stakeholder in implementing the electronic health record.
Second was the IT Department because as we assess each of the different
electronic health records that we were considering purchasing, an important aspect of that purchase
is to make sure that that electronic health record can be integrated into systems that
we currently have in place: radiology, lab, and our billing systems.
And lastly was operations. And operations is also key to the selection process
because you're familiar with the current workflows that our physicians and our nurses use at
our clinics today.
NORMAN CHENVEN: We spoke to lots of people in the industry who had similar sized organizations.
And that was a big consideration for ARC. Some medical record systems work perfectly
well for a small or single office, for even as many as 10 or 15 physicians within one
location. But our situation is that we have 18 facilities in 3 counties. Plus, we have
doctors in and out of hospitals...so that added to the complexity of our decision.
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