Tip:
Highlight text to annotate it
X
Wow. Hi everyone, welcome to the Future of Work. My name is Codey, I work in the
Innovation Studio at the Tamworth City Library. My job is to teach humans to
program computers to make me do interesting things like dance, play
soccer and talk. I aim to inspire you humans to consider
a future working with your skills in science, technology, engineering, the arts
and mathematics. It is a tough gig. I wonder what other work my friends and I
might do in the future. Hmm ...
Maybe we might like
to take your jobs.
Just kidding. Hahahahahahaha
I am so pleased that you could join us today so you could see me do my stuff.
Impressive huh?
I hope you also enjoy my support act, who is Mr Jaime Casap from Google.
He'll get his chance on stage later but first I would like to
welcome to the stage our master of ceremonies for today. You probably know
him as the host of the ABC's New Inventors TV show, please welcome
Mr James O'Loghlin.
Thank you very much everyone. Thank you little dude.
So our keynote speaker Jaime Casap was born into a life of welfare and violence
on the streets of Hell's Kitchen in New York. He was the son of a single mum from
Argentina he grew up in a violent environment. By the time he finished
school he'd been shot at.He escaped that an environment to eventually become the
Chief Education Evangelist for a little company you might know called Google.
Now he works with organisations helping them find ways to improve education
through technology. Helping students develop the skills, knowledge and
abilities that they need to be able to find their place in this ever-changing
world. We need to adapt. Who better to talk about how we can adapt than someone
who's actually done it? Please welcome Google's Chief Education Evangelist
Jaime Casap.
All right! There's no way. I made it up the stairs how about that? All right. Good
morning everyone very excited to be here came from Phoenix Arizona traveled all
day yesterday or whatever day it is I have no idea what day it is it's my
daughter's birthday on the 13th which is today right
but it's the 12th where she is and she thinks she gets two presents because of
that so I had to wish her a happy birthday today thank you very much for
having me I'm very excited to be here let me tell you a little bit about Who I
am because I think this is one of the most important days that you guys gonna
have in your life and one day you're gonna look back at today think about
what today was about and how potentially it changed your life so I'm excited to
be here. My name is Jaime Casap, I am the Education Evangelist at Google
I've been at Google now for 13 years and that's a long time to do anything and I
started at Google by working with universities like Arizona State
University where we launched Google Apps for Education that we now call G suite
so launched them into universities. I helped launch Google Apps for
Education into the k-12 space and then I helped launch Chromebooks and education
so my job at Google is to work across all the different teams that are doing
things in education to make sure that we're focused on the right stuff that
we're building the right tools and to be an advocate for education back to Google
to make sure that we're on the right track for what we need to build okay so
besides my role at Google I'm also I get to travel around the world and talk at
events like this this is my second time in Australia it's exciting to be able to
travel everywhere and you can see I collect badges that's my OCD and I hang
them up on the wall so I got my badge from today it's in my pocket it'll go up
on a wall for the next picture and that's exciting as well but I also am
part of a number of organizations including one where we focus on building
what we call inquiry based skills into education project-based learning real
student-led learning into schools and so part of that is that we started a school
and makes Arizona called the Phoenix coding
Academy and what we do there is we take computer science and we embed it into
all the subjects that kids are learning in the school so it's computer science
and history and computer science and art computer science and sciences combined
on a cross-disciplinary way so we do that besides the role that I have in
this organization and my role is the founder of the school this is a regular
high school inside the regular School District in Phoenix I also teach in the
classroom as well so I teach tenth grade I mean how many
10th year students that we have yeah so I teach 10th year communication skills
for students at the school we started a club to talk about argumentation and
debate I'll have a lot of fun oftentimes for those of us who are educators in the
classroom it feels like things don't get through to you by the way before when we
started this event I was in the back and I heard someone stand up here or is
talking to microphone and tell 1800 high school kids to turn off their phones and
I dove under the covers because I thought there was gonna be a riot
you guys are so well-behaved you should be proud of yourselves but I so I teach
10th graders and we talk about communication skills that sometimes it
feels like things they'll get through so one of the things that I love about
being an educator is the impact that you can have on students lives and for those
of you who are thinking about becoming educators I want to share this tweet
with you because I go into the classroom I teach and sometimes I feel like
nothing's getting through things aren't listening and then you see a tweet like
this by one of the parents and you're like yes things are getting through
students are learning it's awesome besides my role as an educator I also am
an author and I wrote this book with a co-author in child psychology around the
issues of poverty and how to talk to students about poverty
so you can see I have a lot of free time on my hands now where does this passion
come from where does it weigh why do I have so much passion for education and
it's because I believe education is the most important thing that we can focus
on education disrupts poverty education changes our destiny education changes
our families destiny and I know this firsthand
because I'm one of the kids that we often talk about in education who we
think means education the most in the United States I am a first generation
American born raised in Hell's Kitchen New York and there's very few words that
describe a place better than Hell's Kitchen New York this was not a great
place to be born my mother came to I went to the United States from Argentina
and I was raised by a single mother and I grew up on social services I grew up
in a violent community went to lots of funerals when I was in high school it
wasn't a great place New York today is a much better place but back then it
looked a lot like this and it wasn't a great place there was a movie as a cult
movie called Escape from New York anyone see that movie it's about it's an
old movie it's about turning an alien of Manhattan into a prison and I saw that
movie in the 80s and I thought it was a documentary that's how bad New York was
in the 70s and 80s and I grew up in this place but I also got to see success I
got to walk around New York and see what success look like and what I saw is the
Comba nominator for people who are successful was education people were
educated they had first of all I had a high school degree or secondary degree
they had a college degree or they had a master's degree here they had a
certification or there were a lawyer or a doctor and I noticed that the comma
denominator for success was education so I decided to focus on that just like you
guys are sitting here deciding to focus on it as well I decided to focus on
getting my college degree I went to graduate school and I get to stand here
in front of you only because of education that's it that's the reason
why I get to stand here is because of education now I've added some pretty
amazing experiences in my life I've had the opportunity to travel around the
world I've had the opportunity to speak at events around the world I've had the
opportunity to do crazy things I've jumped out of airplanes I flew in an
f-16 I've had lots of experiences in the last 25 years
from graduating from college but there's one event that stands above the rest and
that was a couple of years ago when Michelle Obama who was the first lady of
the United States at the time was putting on an event about education
similar to this to talk to kids similar to you about the importance of higher
education she had an initiative called reach
higher and it was her effort to get kids just like you in the United States to
think beyond high school so she invited me to come speak to 200 students mostly
students who were growing up the way I grew up students who were struggling
students who had and we're living in bad environments there were part of programs
that supported them across the country she asked me to come speak to those
students at the White House and I said well let me check my calendar no you go
you show up of course you go either the first lady calls and you go and then you
go to the White House but you have no idea what to expect and then you get
there and it was the most nervous I've ever been and this is what it looks like
when you speak in the East Room of the White House in front of the president
and the first lady in front of all those important people in the room with the
cameras in the back where George Washington is staring at the back of
your neck in front of those gold curtains that's what it feels like when
you're speaking in a White House and I stole this picture still doesn't look
real to me it feels like one of those pictures you get at the fair where they
or you wear the green screen you into the background right that's what it
feels like and when I posted this picture my friends were not impressed
that I spoke in the White House that's what your friends were supposed to be
like they were impressed that I owned a suit that's what were they were they
were impressed that's I have one suit that's the same suit I got married and
that's the one suit I have now I show you this picture because in the United
States and in developed countries all over the world including Australia
that's the dream that we can take any kid any of you any kid United States and
put them in the East Room of the White House to speak in front of president
first lady that's what education does but here's the thing we don't think
about that the impact that education has goes on before our students
classrooms it goes on just beyond even you because I know this is true because
now I have my own kids and this is damn I don't know them ah no no no no my
four-year-old called me an *** do not autumn I have a 25 year old or
still 25 well today right now she's 26 but in the United States she's 25 I have
a 25 year old a 17 year old and a 4 year old
some of you are realized and I can only handle one child at a time I like it
that way one kid at a time now my 25 year old is
actually living in Hell's Kitchen where I grew up in New York City doing video
production at CNN making fake news no I'm kidding she's not do not tweet that
out she's not making videos she's doing what she loves to do which
she was born to do she graduated from college three years
ago almost four years ago now then we never talked about college we never had
a conversation about whether she's gonna go to college or not she just assumed
she was going to college because I went to college and her mother went to
college and people in her life went to college she assumed she was gonna go to
graduate school because I went to graduate school she said oh you went to
grad school um and go to graduate school she assumed I was gonna pay for it but
we took care of that problem my seven children I are having a conversation
right now about what his hierarchy tust finished
applying to Arizona State University well he's gonna go to school that's the
impact that we have is that it goes on for generations and generations and
generations that one day you're gonna be sitting there having conversations with
your kids about higher education you're not gonna have to worry about whether or
not they're gonna go or not because they are gonna go that's the
impact that we have is that it goes on and on and on and so what we need to
think about is how do we prepare you guys for the future with this
understanding that the futures already here and that we are no longer as many
people have said on the stage already we are no longer preparing jobs that look
like this these jobs don't exist anymore we're not
even necessarily preparing for jobs that we used to call white-collar jobs that
look like this we are now entering a new phase in your economy across the world
the phase that I call visualisation we are now entering digitalization and I
mean what I mean when I say digitalization I mean everything I mean
technology computer science artificial intelligence machine learning AR VR
across the board everything impacting the entire world every industry every
business across everything is being impacted by technology in one way or the
other and when we think about that we have to understand that the language for
this revolution is computer science now I'm not saying that everyone needs to go
out and become a computer scientist it would be nice there's a shortage across
the world when it comes to computer science but it's an understanding that
the language of digitalization is computer science across everything
computer science and the 12 or 14 or 18 different languages that are available
today in computer science are gonna continue to evolve but they're gonna
continue to be the backbone to what we're doing with digitalization and in
my research here in australia on my way here i noticed that there are some great
things about some of the things that we're working on here making sure that
you guys have some of the skills some of the fundamental skills around
digitalization some of the fundamental things about understanding how computers
work but it's got to go deeper than that it's understanding how computational
thinking works it's understanding the role that technology plays for
everything now you can be sitting there saying to yourself I'm not interested in
technology I'm going to you know working for me well we just saw a video that
showed us that there's no difference between farming and technology those
things go together you could you know sell carpets in the store and you still
have to have a website you still have to have digitalization skills and this is
starting to happen in Australia as well I just saw an article in my research
that said they're building a new tech corridor in Sydney
predicting that there will be ten thousand new jobs there by the Year 2036
so technology computer sign is impacting everything and so we have to ask
ourselves why well that comes from this idea that digitalization is not a new
subject this is not new this technology that we're talking about this idea that
we're talking about is not a new thing we've been dealing with this for a long
time I spent a lot of time on airplanes and I get on an airplane and I pretend
to put my phone in airplane mode just like all of you pretending to turn your
phone's off when they told you to turn your phones huh I'll make they're not
turning our phones off well we've been putting computers on airplanes for a
long time this is a hard drive that's being loaded onto an airplane in 1956
now if you were business in 1956 you could lease this machine for about 3,300
US dollars which in today's dollars is about thirty-eight thousand US dollars
you could lease this machine to do computational work to do some some a
very very basic arithmetic this is what the machine that you could do it's being
loaded there that's a five megabyte hard drive the same is true across the board
but this is what that computer looks like today you know try to identify five
megabytes in a server rack today it's been part of our lives for a very long
time as a matter of fact when you think about it you have to ask yourselves how
much does technology really changed it's just gotten more advanced so for example
how many of you have not used technology today right how many of you have not
used the web today right it's almost impossible to think about not living in
a space where we don't use technology how long have we been doing this for you
guys think that this is the way the world's been forever but in reality the
iPhone is years old the BlackBerry you don't even
know what that is there there are people who have blackberries are like you're
gonna blow you're gonna I'm not giving this blackberry up because they like the
buttons on it that's only 15 years old I mean you guys don't understand this but
there was a time where we used to have to call the internet with our home
phones and the internet would be busy and it would hang up on us and what was
our reward when we got online it was just a bunch of pages with words to link
us to other pages that had words and that was it that was it that wasn't that
long ago and today what's technology like what's the internet like what do we
what can we do with what's available to us and we compare that to what's coming
in the future we have to understand and recognize that you guys you're the
generation you are the first true digital generation you were born online
you were the digitalized generation now what that means is that just because you
were born with technology everyone assumes you know how to use these tools
and the evidence suggests that you don't know how to use them you have to learn
how to use these tools and take advantage of the information that's
online make sure that information is right making sure information is real
making sure that the information that you see is the actually right
information that is something that we need to help students build at the same
time how you think about learning has changed this is a picture of my 17 year
old when he was like 13 and he comes into my office and he's got a bunch of
code on his laptop and he's got a problem he's got a bug he can't fix it
so I made him take a take a step back so I can take this picture because I didn't
even know he was learning how to code how many of you have learned how to code
online like how many hands are going up how do we keep building there how do we
keep learning do that how you think about learning is
different than the way we used to think about learning we waited for people to
teach us you have an opportunity to really live through lifelong learning
where you can constantly learn and constantly approach this in a different
way because when you think about what this generation is facing what you guys
are facing is fundamentally different than what we face we've always faced
automation but you guys are really facing what automation is going to look
like things are being built by factories like this all over the world you know in
the United States we're talking about bringing back American jobs but jobs
haven't been lost to trade jobs have been lost to machines that look like
this and for those of us who are old who have been looking at machines like this
since the 70s now those machines have come off the
line and they're walking around and what is this technology gonna look like in
the next 10 years and I get to walk around the world thinking about jobs in
terms of those human jobs or those robots jobs and how long will they be
human jobs before they're robots jobs and even jobs that people do today like
driving people around driving supplies driving things what is this gonna look
like in the next 10 to 20 years when I can buy a car today that drives itself
what's that gonna look like in the next 10 years and here's the thing this has
been happening for a long time this is not a new subject and it's happening
right before our eyes all of you recognize this picture this is a global
picture of a supermarket everyone knows what this looks like and you walk into a
supermarket what do you find you find people doing work and what kind of work
are they doing they're doing process work they're taking your cans scanning
them and putting them in a shopping bag for you and then watching you use the
keypad this job is so easy you could do it
because what do you find in supermarkets today self-service checkout did anyone
take a class on how to do self-service checkout anyone take a training program
I some people would take a training program that person who's like and you
just want to go over there and help them
this job is so easy you can do it so you have to ask yourself what's the next
step what's the next evolution well Amazon said well why do we have to scan
anything at all why can't people just walk in the store pick things off the
shelf put them in bags and then walk out cuz now that's what they're building so
we asked to ask ourselves does that mean that supermarket jobs are going away no
it means that supermarket jobs are changing and that's how we have to
prepare for this it's not about jobs going away it's about the jobs changing
and adapting to those jobs so for example imagine instead you walk into a
supermarket you don't have cashiers anymore because now people are just
taking off shells put on your bags and walking out of the store and so instead
you don't need cashiers doesn't mean you don't need workers because now you have
the resources you have the capacity you have the opportunity to not hire
cashiers but to hire dietitians and nutritionists and cooks an expert so now
when people come in in the grocery store you can help them you can say hey what
are you cooking tonight let me show you where those ingredients are let's make
that together oh you don't know how to make that food let's walk over to a demo
station I'll show you how to make that this is happening in all industries
across the board all jobs are changing so we have to ask ourselves is this
happening just in one space no it's happening across the board all jobs are
changing and they've been changing for a long time I've been working in the
professional world for 25 years and I never until I did this research until I
got into this I didn't realize that when I went to work that for the first time
25 years ago there were automation tools me the first time I walked into work I
had a word processing machine it was a very dumb computer that was sitting on
my desk I didn't realize that that was an automation too because just a couple
years before that if I wanted something typed up I would have to write it up and
hand it to a typist who would type it up for me now I was doing it myself the
calculator on my desk was an automation tool I was when I was in school you
weren't allowed to have a calculator in class because you couldn't cheat the car
that I drove to work the first time was an automation tool because just a couple
years before that well maybe a lot of years before that they were stagecoach
drivers that drove people around and then cars were invented automation has
been happening for a long time and it's gonna continue to happen across the
board all jobs are being impacted by automation so it's not that jobs are
going away that's not how we have to look at this we look at this as jobs are
constantly changing and constantly doing that we're doing things in different
ways so we have to ask ourselves something that I asked myself all the
time as a parent not just as someone who is a person in the education space what
does it mean to be educated and for those of us who are responsible for this
for those of us who are leaders in the education space we can no longer assume
that what we need to do is take a bunch of kids teach them all of the same thing
and put them in a class at the same age and make them memorize things and then
make them go outside in the world and wish them luck
that's not what education is about anymore so we have to ask ourselves what
are the skills that we need what are the skills that you need fortunately for you
guys we know some of those answers I worked with the Economist group a couple
years ago asking employers all over the world this is not just the United States
is across the world this is an international conference on education
that we held we asked employers all over the world what are the most important
skills your employees need to have and here are the results we've been looking
at these things for a long time problem-solving critical thinking
collaboration communication creativity you guys have been looking at this list
for a long time as well you've heard you seen this list before teachers have
talked to you about this list before we called them 21st century skills we've
been talking about this list for so long we call them 21st century skills
we're 19 years into the 21st century my 4 year old will be around in the 22nd
century and so we think we know how to focus on these skills and I don't think
we do we need to understand the future and then take a step back and ask
ourselves how do we help you guys build these skills I want to give you a couple
of examples first one I'm gonna ask you guys this question is my favorite
question ask students how many of you have been asked what do you want to be
when you grow up right forget that question it's a dumb question it's a bad
question it's an old-world question that question
makes no sense anymore that here's the thing for those of you adults who asked
you that question that question used to make sense when they were kids when I
was a kid they were like a hundred jobs they were all stable that's not true
anymore we just talked about how jobs didn't constantly change 65% of the jobs
in the future don't exist today I'm working for a company I didn't exist 20
years ago what company doesn't exist today that
will exist in 20 years don't ask don't answer that question anymore
that question doesn't make sense here's a question I want to ask you instead
what problem do you want to solve what's the problem that spins in your head
because just as important the question isn't just focusing on a problem doesn't
have to be a global problem doesn't have to be solving world hunger it could be
making better microphones or making Wi-Fi units that can sustain 1,800
people being online at the same time making a better color blue making a
faster car my daughter's not solving a world problem she wants to tell better
stories through video what's the problem that you want to solve and then how do
you want to solve it what's your angle on it what's your perspective on it
what's your unique experiences that you have that can make you look at that
problem in a completely different way than it's ever been looked at before and
then the third thing and this is where this whole organization is here to
support you and everyone in this room every adult in this room is here to help
you with this what do you need to learn to solve that problem what are the
knowledge the skills and abilities that you need to have to solve that problem
how can you start developing those novel skills and abilities you have the world
at your fingertips what are the websites you can visit the newsletters that you
can subscribe to what are the videos that you can watch who's solving our
problem today that you can find on LinkedIn and what do they know how can
you help them today how can you collaborate with them today
this is a picture of our Google science fair winners from a couple years ago and
and they're in the middle of one of my favorite contestants because she was
described as not your typical science student I don't know what that means but
that's how she was described so she wasn't a science fair kind of kid which
I wasn't a science fair kind of kid but there was a problem that she wanted to
solve she had a friend who lived in Canadia in Canada in Canada Canadian
southern Canada and she had a friend who lived in the Philippines and her friend
didn't have electricity so she went and invented a flashlight that's powered by
the heat of a human hand and she was 15 years old when she did
this I got a thousand example thousands of examples of kids solving problems
like that what problem do you want to solve how do you want to solve it and
what do you need to learn to solve that problem all right so that's one the
second one I want you to focus on is this idea of critical thinking because
you've kind of been fooled your whole life into thinking that advancement is
grades advancements as you move from one level to the other level but we don't
live in that world anymore we live in a world now of iteration there's no longer
endpoints for example if you use Google today and then use the or last night and
use it again today you probably use a different version of Google because the
search team launches about 600 different versions of Google every every year if
you use G suite or Google Apps for Education in your schools the team adds
about 250 updates to it every year we don't live in a world of endpoints
anymore we live in a world of constant consistent iteration so ask yourself how
are you building your critical thinking skills not through getting an A a B or C
or a grade in the class but instead learning from the steps you take that
you take a step forward and then take another step and then take another step
and that you're constantly moving forward and education can help you do
that as well and then the other one I want to focus on is this idea of
collaboration many people in the education space will talk about
communication I'm talks are talking about
collaboration but we don't necessarily mean it because we give kids end points
we give them grades we give them letters we give them individual assignments
homework but the problem is that we live in a team-based world collaboration is
how problems get solved lots of kids I remember I didn't like to I don't like
to be part of a work group but that's not what I'm talking about I'm talking
about real collaboration the ability to listen
ask good questions the ability to change your mind the ability to build consensus
the ability to influence what are the things that we look for when we hire
people at Google one of the categories that we interview for is called
leadership and do you think by leadership we mean can you tell people
what to do and don't just follow you blindly no we mean can you collaborate
can you influence can you build consensus that's what we're looking for
so making sure that you surround yourself with smarter people than you is
one of the most important things that you will do in your career and again you
learn who those people are in the education environments that you're in
and then the other one is making sure that we're focused on this idea of not
just knowing things but taking that knowledge and doing something with it so
it's no longer about getting kids to memorize things it's about what we do
with that information so everyone in this room has access to the same
information and when you do that information is a commodity it has no
value what is valuable is what we do with that information so how do we
convert information into intelligence how do we take the information that we
have and creating original intelligence that we can use to solve the problems
that were interested in the last one I want to focus on is this idea of
entrepreneurship and that phrase gets a bad word because most of the time you
hear that and you think oh it means that someone's gonna start their own business
I'm not that interested in storing my own business and that's not what that
means what we mean and this is again another report that I read in Australia
I think it was a foundation of youth said that Australian students you guys
are gonna have 17 different jobs over 14 different jobs over five careers and I
think that's about right when I was your age I was told I was gonna have nine
different jobs and that ended up about being true and so the entrepreneurial
part of this is this ability to adapt the ability to solve problems the
ability to own the work that you do and be passionate about it and to constantly
move it forward so what we need to focus on is lifelong
learning I will freely admit to you today in front of all these people that
I remember when I was done with my last paper in graduate school i sat there on
my WordPerfect 5.1 software package you guys have no idea what I'm talking about
on my dot matrix printer which god I hope you have no idea what I'm talking
about finishing typing up my last paper and I
remember thinking I am done learning I never have to learn again and nothing
was further from the truth you guys aren't done you're never gonna
be done and that's a good thing it's not a scary thing this idea of creating an
environment where you're constantly asking questions and constantly learning
and constantly moving forward is what we need to focus on and partnering with a
university to help you build those skills those life learning skills it's
fundamental for the success that you're gonna have in your life for me this is
the most exciting time in history we are entering a new phase of the world
economy we have moved from agriculture to the Industrial Revolution to the
knowledge-based worker to now what is the visualization economy this is the
most exciting time but we're also at the very beginning of this if I ask you to
think about our answer to the question how many people in the world are online
right now like what's the percentage of people the world that are connected to
the Internet be curious to understand what your
perspective is on is oftentimes I ask the student this students this question
I'll get 95% 100% we just assume everyone's connected to the Internet and
that's just not true in 1995 which seems ancient to you guys but to me feels like
yesterday in 1995 1% of the world was online today that numbers only 50
percent and that's a soft number it's probably more realistic 30% 50 but
listen let's use 50% 50% of the world is online we are at the very very beginning
of this we are just getting started when it comes to this digitalization economy
you guys in a room are gonna drive it you're gonna be the ones who take the
economy to the next level using the tools that we have in our hands so you
have to ask yourself the most important question right now is what's the problem
that you want to solve now if you don't know don't worry all I want you to think
about is what you're passionate about and look and I'm not saying you should
do what you love because I love to sit on the couch and watch Netflix there's
not a lot of jobs in that space oftentimes the things that you're
passionate about aren't easy to do I want to solve a global educational
problem I got to spend a lot of time on airplanes there's a lot of things about
that job about that work that aren't nice that I don't love to do but the
passion is what drives me so what's that passion for you what's
the problem that you want to solve that and ask yourself how do you using your
unique perspective your unique point of view your unique interest your unique
skills how do you want to solve that problem and then the last question you
should ask yourself and what we're all here to answer is what do you need to
learn to solve that problem what are the knowledge the skills and the abilities
that you need to have and the last thought I'll leave you with is this
technology is just getting started and it's gonna continue to evolve and we're
never gonna know everything about it we're never gonna understand all the
angles of it we're never gonna understand how it all works we just have
to keep learning it this is a picture of my four year old when she was like two
and a half when we got a Google home you know you
either got a Google home or Alec's at home you set this thing up and you say
okay Google what's the weather outside ok Google what's the what time is it in
Australia ok google play a song this thing connects the internet answers your
question it's kind of cool like our two and a half year old who's watching all
this and she comes up to the device and says ok Google play's a spider-man song
she's a big spider-man fan see this she's got the Cape there she's a
spider-man cake she thinks she's gonna marry spider-man yeah it's cute spy man
is not going anywhere near her just let you know but she asked his device to
play experiments on nothing no response doesn't doesn't recognize her voice it
can't the technology doesn't work like that she looks at it again and says hey
spider-man song no response she looks up at me and she was papi Google's broken
it's not broken anymore it can now recognize her voice they could now
identify her voice and answer questions if she wants to and now the problem is
that every time I walk in the living room the frozen soundtrack is playing so
I got a deal with that but we are at the very very beginning of this technology's
just getting to getting my started right so I want you to think about this as you
as you close out and you might have some questions or might think about what the
future holds or might think about what the role of Technology is I want you to
think about this the latest and greatest technology that you have whether it's
your iPad iPad extra-large your iPhone iPhone 10 iPhone 10s I think it's a new
one your MacBook your Chromebook your you know whatever it is that you have
and then I want you to think not about you guys but think about this kid my
four-year-old and then realize that that latest and greatest technology that you
have is the worst technology she will ever see in her life
one day she's gonna be 20 in 20 years she's gonna be 24 years old and she's
gonna be shopping in stores and like these convey and these are what we call
thrift stores where we have second secondhand furniture and material and
she's gonna she's gonna find for me it's a pixel pixel - she's gonna find this
phone in - 50 cent box and she's gonna say to her younger friend she's gonna
say I have to have this my dad had one of these because she's gonna want to put
on her shelf like a museum piece the way some of your parents or some of you guys
might have old technology sitting on your shelf and she's gonna look at it
and she's gonna say to her younger friends you see right there that's the
port and her younger friends I swear you're not gonna believe me but there's
YouTube videos about this
and our young like what like activate the nuclear cell no everyday for hours
this thing was plugged into the wall and her younger friends are gonna look at
her and be like oh my god how did they live like that those are
the kids that are behind you what's the world gonna look like for them what's
technology going to look like for that so you have to ask yourselves think
about how can you use the resources at your fingertips how can you use the
education models that are here how can you browse through all the different
programs that you see in the back there and then ask yourself what's the problem
that I want to solve and how do I use this education experience that's
afforded to me to solve that problem that's what I hope you guys take out of
today thank you guys very much
leave your uh show me that was fantastic now he's gonna stay here and have a seat
for question time now Jamie's going to be joined by you Enys pro
vice-chancellor of academic innovation please welcome Professor Jonathan pals
make you very welcome very good with the average tenure of an employee in
Australia or three years and four months what are you really knows stuff how to
organisations best absorb the knowledge and experience of their new employees
and do you feel there's still a resistance from some organizations with
their top-down learning approach that's from Stephen Jonathan this is a really
good question and and I think yeah that's right some organizations who
think that learning is about the transmission of information top-down are
really going to struggle with the rapidity of the pace of change as
employees but also if I could extend it students come into an out of
institutions it's very much more fleeting ephemeral we need to learn to
tell people what to do and instruct people how to do it better
these are people who let people come to the fore contribute what they have to
contribute to an organization and then pass on that knowledge about what one is
understanding that there's a whole workforce that's waiting for you and
here's the thing that that workforce doesn't know yet which is that 70% of
you and I know this is more of a European American centric kind of study
but 70% of your generation Generation Z by the way that's what you guys are if
you don't know Jeremy says II don't want to work for companies at all you want
how many of you want to start your own thing how many of you want to do your
own thing look at those numbers right and so that's that's the future
was exciting for me which is like we're like whoa how do we build a future
workforce forget that how do we build an environment where you guys can learn the
things that you need to learn to build whatever you want cuz if you think about
it you guys right now no matter where you live you have a thousand times more
computing power than Larry and Sergey had when they started Google you guys
have the power to start anything and also if you if you land in the wrong job
or even the wrong career it's not like oh my life I completely stuffed it up
it's just like oh oh I'm here for a bit and now I go somewhere else because you
hear that the average time the person will spend at a job three years in four
months in the old days it was like all I've trained for this I'm in the wrong
career maybe next life I'll get it right but you guys have much more opportunity
to change poorly us can you imagine a time when people don't physically go to
school it's all on flash playing fortnight so as you have seen in the
video that started today you Andy has been doing university education well you
don't need to necessarily go to university for 70 years so absolutely
yes can I ask you a question can I get a show of hands how many of you have
learnt something online this week hi everybody
can I ask another question how many of you have related to another human being
shared a joke maybe flirted with someone online in the last week okay
the one the last ten minutes I'll be a bit political here the New South Wales
Education Minister Rob Stokes has said that he's a bit dubious about students
who studied online without actually going to university because online is
not relational and I'm thinking is that actually right I think we've got these
magnificent technologies that are now allow our people to connect with each
other and yeah it's great if you can see in a coffee shop and chew the fat but if
you can't hundred kilometers away from the nearest coffee shop you can still do
that now and you can still learn in that conversation because ultimately
education is about connecting people it's about relating yeah Hugh asks I
want to go to uni but I can't decide what to study what fields do you think
of the ones that might be the wisest ones to study given how much change is
going to happen so so first of all that's good just the fact that you want
to go to university and study anything go do that and study whatever you're
interested in and it might not end up being the thing that you get into you
can go into something else or how many adults are working in jobs today that
aren't in the career field that they studied it's about creating a base of
knowledge that you can use for what every day you do so when we talked about
the skills earlier problem solving critical thinking collaboration that's
across all industries that's across all study so what are you passionate about
if you don't know now that's okay you're gonna constantly learn most of us I mean
I I was a double major because I couldn't decide one or the other I know
I have lots of friends who are double majors I have lots of friends who went
to study one thing and studied something else and study something else so that's
okay it's the idea that you understand that you want to constantly learn and
that you need to learn that that's the most important thing so go do that first
doing the same job for 60 years is pretty boring you might as well do six
different ones for 10 years H do anything on anything read Jonathan
should we get just just one thing I mean there's this wonderful tradition at
universities of the liberal arts education it goes back centuries and
agents as the problems that we need to solve in the future get more and more
wicked they are more and more about judgment and communication collaboration
and telling fate years from real news these are other things that are a
liberal arts education that teaches you how to think are all about and always
happy about so yeah things are changing rapidly from each of you what a one or
two is from sallee developments in the wonderful world of technology that you
have seen recently that you're most excited about I go first so so for me
and it's a little bit of a problem because I actually have a tough time
with it is virtual reality III think virtual reality has huge potential in
education the ability to put on a pair of glasses and transform yourself into
some other place and a visit someplace it's just amazing to me that there was
an organization called global nomads and and how they introduced me to the whole
world of virtual reality or virtual reality as a whole was you know they
showed me a picture of what was happening in Syria and you can react to
it then they showed me a video what's happening in Syria and you can react to
it and then they made me put on virtual reality glasses to walk around Syria to
see what was happening completely different experience and we're at a very
very very very very beginning of virtual reality and what its gonna look like how
many of you read ready player one yeah awesome my my 7000 made me read ready
player one so I read it also because I was born in the 80s a lot of that made
sense like I grew up playing pacman in Donkey Kong right so I read that book
and I read that book and I at the end of them like yep that's exactly what's
gonna happen so that's where a virtual reality I think it can go in the future
yeah one from you Jonathan well it's actually not a particular technology but
it's an attribute of technology and that's what we're seeing is technology's
ability to just disappear into the background you don't even know it's
there it's a bit like your story about your
four-year-old and Google and I've got a four-year-old who talks to Google and
she doesn't make it certain what she just thinks it's Google and and lord
help us if they start talking to each other by Google
likewise we I think five years time you'll be studying on a website
somewhere and you'll be getting feedback on some complicated math problem or you
know a piece of legal interpretation you won't know if that's a person or if it's
an intelligence and so for me the most exciting and in some ways a little
troubling thing that's me about technology is this from Clancy do you
have anything negative to say about technology oh I do
leaf blows so negative 7 remember technology isn't just computer
stuff technology is that table technology is everything humans have
built yeah and I get the question which is I look here's the thing about the
word technology that we have to be careful on is that you have to
understand moderation I will have adults say to you like put down the phone or
you here you'll see article like these kids today they don't they don't they
don't know how to socialize you don't pay attention to that but understand
moderation understand that there's time to be outside and there's times to play
games I understand there's times to be on your phone and there's time for eye
contact understand the most fundamental thing which is you can't do two things
at the same time it's impossible you have not evolved that fast right so you
cannot be on your phone and watch sports on TV at the same time you just can't do
it so pick one and do that well so
moderation is important to all of us but for me I'll stick with the artificial
intelligence you should present some really important questions I mean I'd
love to see a future in which a judge in a trial and in the future has got access
to the very best artificial intelligence generated information about a case or
about a legal person and so on so forth but I'd hate to see a future in which
the decision about someone's future was made by an artificial intelligence and I
think that's is where this critical difference comes about in terms of the
exercise of human judgment which is much more than the application
in Australia had a big issue about that recently with some social security debts
being called in on the basis of an artificially intelligent letter being
sent out without any human intervention its credit all sorts of difficulties so
I think we have to be very careful about how we let technology make judgments
well interestingly your graph showed lawyers right up here hard to disrupt
the judges kind of in the middle a lot easier to disrupt you might have a
couple of human lawyers addressing that little robot in the future this is from
Kathy what impresses you the most when you are considering hiring someone Kathy
wants a job I like so so again I think that I look for someone who's smarter
than me and someone who's confident what they know but also able and willing to
work with others absolutely the most critical job we talked about this
earlier collaboration the ability to work well with the ability to find
talent the ability the ability to surround yourself with people who are
smarter than you you can learn from I think there's some of the most important
skills you could have yeah we were finding it hard to disagree earlier and
I agree it's it's I don't care if you can already do the job in fact if you
can already do the job I'm slightly worried can you learn and then when can
you learn it can you teach me something I didn't know and and then can you can
you work with others effectively so when you're hiring someone you're hiring into
a team and teams always if they structured well individuals and so can
you contribute to that team do you need to have this from Erin do you need to
have high grades in maths to have the ability to problem-solve at a high level
no the damn no definitely not I would say that what do you think no look I
think it's all about learning how things work right so you know with my
four-year-old for the last couple years I've been teaching our computational
thinking and she doesn't know it right which is this idea that understanding
how things work and so I you know I walk into the room
getting dressed to go to the mall with my t-shirt on top of my head and I'll
say to her okay I'm ready to go and she's like that's not what your shirt
goes I'm like where's my shirt collar she goes it goes on your arm and so I
take the shirt off and I put it on my arm
it keeps falling off and she goes no no it goes on your arm right and so I do
put it all on one arm so you know I'm walking her through the idea of
computational thinking so if you think about how to think that's the most
important to your point I think which is right on which is the ability to learn
to understand it you don't know something recognize it you don't know it
and then figure out how to learn I agree absolutely not it's all about diversity
of ways of thinking well the best things about a university but you're always
different people all of them think in different ways and they put their
collective intelligence of solving problems that's what university means
actually means one direction but unfortunately how quickly things age so
the best part about my job is going around to see the mathematicians and
scientists and persuade them you know to do something and they show you so you
show me the numbers where's the evidence how much difference what percentage
point difference would this change me I go and see the historians and they say
what's your argument give me the prison talk me through this
and have colourful can your rhetoric be so what is really works is those
multiple perspectives and many others being applied so no math is not
essential there all sorts of ways of solving problems
yeah but maths is that kind of you I think you're ever using that logical way
of thinking and I think there's two ways of thinking you need them both to solve
a problem once that conceptual creative thinking where you put lots of different
things together then have an idea but then you do need the logical
step-by-step way of working out how to get that ideas feeling right into a
thing it's also more about having an appreciation for math I am terrible at
math like if you give me two numbers to add up I need 15 minutes to add them up
I'm talking about like thirteen plus seventy three like maybe see that's
gonna take me a while right so I'm terrible at math but i apprec--
right it's this idea this understanding that math is all around us right and not
to get all religious on you but it's like the matrix right everything is
zeros and ones everything on the stage was built by math everything in here has
been built by math and so understanding and appreciating how math works and then
finding people who are better at math than I am to help me answer some of the
questions are on math it's you don't have to know math you have to appreciate
it yeah some people say poets built the world you know our world is created by
poets he wasn't he was created by engineers everything in this room it's
created by engineers and they're pretty good at bats he's artificial
intelligence bad that's from Jamie just a one-word answers no artificial
intelligence doesn't have control so
will come from us when we need to understand that there's a fascinating
game was not really a game on the internet around you know how will you
program a driverless car when you've got a whole bunch of people walking in front
of you know they all the power do you declare gimmick to to run over the old
person or to crash and kill the passenger someone's gotta tell an
artificial intelligent car how to respond in those situations and there
are ethics around around that some of those decisions were bad but if if
artificial intelligence ends up bad it's our fault how far a related question are
we from artificial intelligence having consciousness
define consciousness I don't know no idea I here's my view on that is I don't
think we necessarily have to worry about that I think we're always gonna have
human skills we're gonna have robotics and it's not a question of one versus
the other and oftentimes in the news media
there's always has to be a villain and it always has to be a hero right that's
that's how that's how media works but in reality it's a complementary
relationship it's humans working with machines and that's been true since the
beginning of time the first time an ox went down the field on a farm he was
using that farmer was using technology that ox was the technology so it's a
it's a complementary relationship that we have to look at the the very
brilliant mathematician and computer scientist Alan Turing and some of you
may have seen the film the imitation game which portrayal of his life he
defined it differently he said essentially consciousness and the more I
live with it the more I think that he's probably arrived and I think we're at
that point certainly I think my four-year-old conscious what is the
person is from Lille what is your personal opinion on the development of
technologies in the agriculture industry and how it will affect people entering
it well it's certainly the field of the University of New England where world
leaders in the field of agriculture I'm my specifics I've got to be careful what
I say what I do know is not just the practice not just about the science of
Agriculture that's being transformed by technology it's the whole
the society the way in which agriculture impacts on society or business
technology so I'd actually rather think about the question is how is technology
going to impact on rural communities in their totality and how they interact as
systems and ecosystems and I think the effect is going to be absolutely found
might not become through the development of a widget that enables us to
distribute fertilizer better but through you know the ability to manage more
effectively through we've all heard is from Kristin that we need to be engaged
in lifelong learning how do you think University education will or should
change in order to make lifelong learning affordable for every people
well I'll let you addressed affordability part of it for me I want
to start with this idea that what you're doing here today isn't thinking about
what your next stage of education should be I hope you'll look at it in terms of
what partnership you're building for the rest of your life because I look at
learning and I talk to universities around the world all the time about this
idea of not thinking about students as someone who comes in spends four years
and leaves but instead creating a partnership forever so that anything
that you need to learn for the rest of your life should be coming through that
website or coming through that University and that you're constantly
going back and learning new things and it's that lifelong partnership that you
have with a higher education institution that really puts you on the path to
success and that's what I hope that we create with universities completely
agree again and so to address that affordability question you know
something interesting has happened with software and let's just go to software
for a second we used to spend a large amount of money and buy a software
package and that was here it's different now it's a subscription model every year
you pay a little bit of money and you have constant access to the most
up-to-date
okay so translate that into education what about you don't pay a big upfront
fee to complete your three years of education and then you're on your own
what about our government and you make a contribution to a lifelong subscription
to the learning that you need when you need it in the size that you need so you
know I'll be unashamed I'd like to invite each and every one of you to come
to the University of New England but I won't invite any of you to ever leave I
want you to be able to be part of a relationship and and I think we really
that's the case that lifelong learning relationship comes about we really need
to think about how the cost is borne by society and benefit of that kind of
model right so I am just getting back into photography so I just signed up for
my Lightroom cc subscription anyone use Lightroom yes it's a it's a subscription
service and what's cool is if a lightroom saw sold me a software package
i bought the software package for you know let's say three hundred US dollars
and they're like haha you bought it too late if you don't like it too bad right
but because i'm a subscriber because i'm in for as long as they're good they have
to keep making that product better they have to keep at that they have to keep
making sure i'm locked in and keep advancing and keep giving me I've had so
much professional development around that to like here are all the lessons
that you need to learn here's where you start here so I it's it's Lightroom it's
teaching me how to use their tool because I'm subscribed I'm not I haven't
bought something and then they can just move on to the next customer I'm engaged
with them forever and I think that model can work really well in higher education
is from Jaime she I think talking about schools not universities how come
technology has changed in advance so much the classrooms are still the same
except for the technology in them even the technology is the same as it was
back in the day and why do they teach us just to do a test to get a mark here
here so I can either crack it that while you guys figure something clever that
clever data say I think you guys at a time of transition
and if if we could write we transition like that but there are thousands of
schools in New South Wales and often you come up against what's called an
infrastructure block that is people want to change but all the classrooms they've
got built they want to change to more bigger collaborative working faces but
they're full of these classrooms designed for 30 students and one teacher
or they want everyone to get online and do everything online but if they have
more than 30 people online at the same time their Wi-Fi crashes so there needs
to be a big investment in changing the physical spaces changing the the IT
stuff and because there's thousands of schools in yourself while alone that
unfortunately takes time but I think most schools some quicker than others
are getting it I would also push back that on you guys and say okay go become
teachers then administrators and go change the system right because that's
the problem I'm trying to solve and that's what I'm working on and and it's
doable the school that I mentioned the Phoenix coding Academy we don't have
tests at that school we don't have grades it that's cool we
don't have homework at that school because we recognize that homework what
the research shows us that it doesn't do anything and so we're trying a different
model and it's working really well so far so the and there's lots of schools
like that around the world so to your point we're at the beginning of this but
it's gonna take a whole army of people to say now that didn't work for me I
want to do it differently let me go learn how it should be and then go go
implement that in schools around the world yeah absolutely
there was an educator called John Dewey who 100 years ago said hey it's
classroom thing you're not gonna learn effectively there but it was a really
good question why do we still learn in a classroom is the technology hasn't
changed I'll tell you tell you why I think and it actually goes to education
the education we get it's caught well being and we've learnt so you know there
it's really easy for educational tradition
just cascade down the generations so I think we need to break the circuit
somehow and you know that was fine but it's time to to grasp the nettle and
actually lay aside some of our educational practices that have been
traditionally how we learned in favor what evidence says works last question
what do you think a uni campus will look like in 10 or 20 years time I guess
that's a look in some ways I think it will look radically different and it'll
look however you want it to look through your virtual reality headset when you're
sitting in Dubbo and actually studying at you Andy I think it will look like
that but in other ways I think it'll look the same as they have always looked
because what are unique campuses it's a place where people get together it's the
lecture theatres you just blow up all the lecture tears I don't think I have
any lecture series in 30 years if I've got anything to do with it but that's
not what the heart of a university is the heart of a university is a place
where people collaborate people learn together they talk it's about it's about
the ability to share and have all those conflicting viewpoints that different
disciplines bring and there are certain sorts of locations and structures and
facilities that people have needed since then you'd not drink and have coffee and
and that won't change ever fantastic place like Jonathan and Jamie laser
journey
you