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My name is Auny Aly and the company is American West.
What was the reason you chose Ironman for your DPF filter?
Well I was looking for the right place, and my wife found them on the internet. We spoke with Luz
and she helped us and gave us better service than other companies because we tried several other companies, about three or four.
Has your opinion changed about Ironman since you installed your filter?
No, since I spoke with her everything was great, we were delighted.
I had several questions about how it all worked and she answered my questions.
What did you most like about working with Ironman?
Their service, they worked well, they were responsible
and they did it right, professionally.
How was the installation process?
It was good, because they adjusted to my schedule since I work out of the state so
when they called me to schedule the appointment I told them we had to wait until I came back. That is how we worked together.
The process was fast, the issue was mine because I am out of the state three weeks at a time and that is why
we took a little bit longer, but because I was working out of state.
Did you have any doubts before using Ironman to put your DPF filter on?
My fear was that the engine may have issues, some people had said that the engine would have problems, it would waste diesel,
but that was not the case, it turned out great. And when I spoke with Luz she told me there wouldn't be any problems and there weren't.
In your opinion, what were the three biggest benefits of working with Ironman?
Well, one of the benefits was that they worked with my schedule. The second that they helped me with financing and to find the right filter.
And the other thing is that everything is working properly.
If you were to recommend Ironman to a friend, how would you describe the service you received?
Very good, very excellent, I even recommended a friend and just now I recommended two other friends.
Is there anything else you would like to add?
That it is a good company, a professional company, and I am 100% satisfied with the installation and everything.