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I'm Nick and I've been working in the IT industry for about nine years now.
And I've been working with Macs, Windows, Linux boxes and all kinds of laptops, desktops, phones,
hand-held devices; everything new that has ever come out.
It's only natural that I
want to make sure anybody else who has questions can get what they need, because computers are wonderful
tools but
they can be really forbidding if you're not familiar with them and you don't know what to
do with them. So, having somebody out there who tells you exactly what you need to do to solve
the problem you've got can be really, really helpful.
One particular experience that sticks out in my mind is a user named Daisy who had managed to,unfortunately,
lock herself out of her account completely. She had digitized all of her old photographs
from her family albums in childhood onto her iPhoto library.
So, at the risk of losing all of that she was desperate for help. So, I helped her
,over the course of a week,
to finally get all that stuff out into a safe place and she was really happy, she was very grateful
to get all that stuff back. That was a great moment for me. That still sticks out in my
mind and I still go back to read that every once in a while to remember how awesome that was for both
of us.