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We both had different ideas. I had the idea that I wanted the deck extended for entertainment
and Kim had the idea that he wanted the front entry changed
so that we had an attractive entry into the house.
We'd actually been to an architect and we'd started having some plans drawn up.
We were still undecided about what we were going to do
and we happened to go to the Home Show
and we walked in and the display was there
from The Pergola Centre and we walked straight over and went
"Oh my Gosh. There it is. That's exactly what we want."
And as I said we had an architect who was doing things at the time
and a couple of weeks later we thought,
"Nah! We'll scrap this and just go straight with these guys."
So, everything was done from the plans
to the building site, everything was done by The Pergola Centre.
John from The Pergola Centre was terrific.
We had the original idea and John put that to paper and we worked on that with him.
There were several things that we certainly would have missed.
He took our ideas and put them into reality.
And improved upon them. John just had a way of talking to us and somehow
he just knew exactly what we wanted and it was one of those moments
when you go "Oh my gosh! That's it. That's what we want."
We love it. Absolutely love it. We spend an awful amount of time on our verandah.
That's where we spend most of the time with our family when we can.
And this has just given us so much more space - a real entertainment area.
The other part has given us a front entry - that we felt that we didn't have a good
entry to the house so we are really thrilled with the job.
In fact, I'd have to say that every day when we come out, we are still in awe of it.
We've been here for a long time but we had no idea what difference and impact
that this job has made and we're just enjoying it everyday.
Workmanship? Delighted. Absolutely. It's excellent.
It's got a big WOW factor I think. Yeah. And even showing people the photos, they sort of say WOW.
It just looks so different. It modernises it.
So I think it fits in beautifully with the environment.
Probably our biggest concern was perhaps job over-run.
You know, you take on a project and you start
the project and then you find that you have to add this,
you have to add that and the costs get out of control.
And that didn't occur in this situation. We know with builders there's sometimes
a tendency with builders to start a project and then get distracted with other jobs and
all sorts of other things causing delays to the project that we're concerned about.
We'd like to say that didn't happen with The Pergola Centre.
They started , they managed the thing right through to completion,
and they always let us know that we were their number one priority and I believe that we were.
We would definitely recommend The Pergola Centre.
The workmanship is excellent.
The job is excellent. Dealing with The Pergola Centre was good.
The communication was really good. The site manager was absolutely fantastic.
That needs to be said. The site management was outstanding.
John Dopson was fantastic. If we had any concern, or anything we wanted
to discuss with him, he was always there. If we did have concerns, it would just be
rectified. He would say, Right, we'll do it this way
I'll organise that this afternoon and it was done.
In summary, it was a pleasure to deal with The Pergola Centre.