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DEALING WITH A PERSON.
YESTERDAY WE UPTATE THE
WEBSITE'S HOME PAGE TO OFFER
MORE INFORMATION ABOUT THE OTHER
AVENUES TO ENROLL IN AFFORDABLE
HEALTH CARE UNTIL THE ONLINE
OPPOSITION WORKS FOR EVERYBODY.
YOU'LL FIND INFORMATION ABOUT
HOW TO TALK TO A SPECIALIST WHO
CAN HELP YOU APPLY OVER THE
PHONE.
OR TO RECEIVE A DOWNLOADABLE
APPLICATION THAT YOU CAN FILL
OUT YOURSELF AND MAIL IN.
WE'VE ALSO ADDED MORE STAFF TO
THE CALL CENTERS WHERE YOU CAN
APPLY FOR INSURANCE OVER THE
PHONE.
THOSE HAVE ALREADY -- THEY'VE
BEEN WORKING.
BUT A LOT OF PEOPLE HAVE DECIDED
FIRST TO GO TO THE WEB
ASSIGNMENT.
BUT KEEP IN MIND, THESE CALL
CENTERS ARE ALREADY UP AND
RUNNING.
AND YOU CAN GET YOUR QUESTIONS
ANSWERED BY
THE PHONE NUMBER FOR THESE CALL
CENTERS IS 1-800-318-2596.
I WANT TO REPEAT THAT,
1-800-318-2596.
WAIT TIMES HAVE AVERAGED LESS
THAN ONE MINUTE SO FAR ON THE
CALL CENTERS.
ALTHOUGH I ADMIT THAT THE WAIT
TIMES PROBABLY MIGHT GO UP A
LITTLE BIT NOW THAT I'VE READ
THE NUMBER OUT LOUD ON NATIONAL
TELEVISION.
BUT THE POINT IS, THE CALL
CENTERS ARE AVAILABLE.
YOU CAN TALK TO SOMEBODY
DIRECTLY AND THEY CAN WALK YOU
THROUGH THE APPLICATION PROCESS.
AND I GUARANTEE YOU IF ONE
THING'S WORTH THE WAIT IT'S THE
SAFETY AND SECURITY OF HEALTH
CARE THAT YOU CAN AFFORD OR THE
AMOUNT OF MONEY THAT YOU CAN
SAVE BY BUYING HEALTH INSURANCE
THROUGH THE MARKETPLACES.
ONCE YOU GET ON PHONE WITH A
TRAINED REPRESENTATIVE, IT
USUALLY TAKES ABOUT 25 MINUTES
FOR AN INDIVIDUAL TO APPLY FOR
COVERAGE, ABOUT 45 MINUTES FOR A
FAMILY.
ONCE YOU APPLY FOR COVERAGE,
YOU'LL BE CONTACTED BY MAIL, BY
E-MAIL OR POSTAL MAIL ABOUT YOUR
COVERAGE STATUS.
BUT YOU DON'T HAVE TO JUST GO
THROUGH THE PHONE.
YOU CAN ALSO APPLY IN PERSON
WITH THE HELP OF LOCAL
NAVIGATORS.
THESE ARE PEOPLE ESPECIALLY
TRAINED TO HELP YOU SIGN UP FOR
HEALTH CARE AND THEY EXIST ALL
ACROSS THE COUNTRY.
OR YOU CAN GO TO COMMUNITY
HEALTH CENTERS AND HOSPITALS.
JUST VISIT
LOCALHELP.HEALTHCARE.GOV TO FIND
OUT WHERE IN YOUR AREA YOU CAN
GET HELP AND APPLY FOR INSURANCE
IN PERSON.
AND FINALLY, IF YOU'VE ALREADY
TRIED TO APPLY THROUGH THE
WEBSITE AND YOU'VE BEEN STUCK
SOMEWHERE ALONG THE WAY, DO NOT
WORRY.
IN THE COMING WEEKS, WE WILL
CONTACT YOU DIRECTLY.
PERSONALLY WITH A CONCRETE
RECOMMENDATION FOR HOW YOU CAN