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Today we’re here at the lovely Mi Calle de Nueva York, Madrids newest and most luxurious center for beauty and relaxation
Carla Hexel, the owner, has agreed to talk to us about her shop and the services she offers
Carla please tell me more about your business and the different products you’re using here
What we do here at Mi Calle de Nueva York
is all type(s) of treatments for hands and feet
from manicures and pedicures to more elaborate treatments
We (also do) facials and massages.
And we have really special products that we bring from the states, for example,
and others that we think are very innovative and exciting
like the treatment with the fish that we have
Ooo tell me a little bit more about those fish
Those fish are called Garra Rufa
and what they do is a peeling, an exfoliation, they go directly where the dead cells are in our skin,
and they suck them, so they eliminate them
Suck fish……
yes, they eliminate the dead cells
through this really soft suction, and they leave the pores really clean
and well, the skin very soft
Sounds fantastic, strange but wonderful
You have to try it!
I think I do lets go give it a shot
I don’t want to stress out the fish
Oh My God! That is so cool!
No way, that is so cool!
They don’t seem like fish right
No, they feel, I don’t know it feels what does this feel like, it feels like bubbles
Here we are receiving one of the most interesting
and innovative treatments available at Mi Calle de Nueva York.
Carla please tell me a little bit more about these fish
Well they are doing an exfoliation
and they are doing a micro massage as well, its very good for your circulation
It feels wonderful!
Where are these little fish from?
They are from Turkey, they were discovered there
but now you can buy them in Germany or Poland as well
And is this treatment available in other places?
It is available in Asia, in Europe and I think in the States as well
Here in Spain we were the first ones
and we also do sell the fish to other beauty salons or hotels
Wow that’s wonderful
And how do your customers react to this treatment when you first made it available?
At first they were afraid or they thought it was something really strange
and some of my customers didn’t want to try it at first
but once they try it and they see it is something very nice, it’s a really nice feeling right?
It’s wonderful
They come all the time for this treatment
So you have a lot of Spanish converts
Ha yes we do
Well I think its fantastic and unusual and I highly recommend it. Two thumbs up
Carla why did you choose to open your center here in Madrid?
I did live abroad and when I came back to live (in) Madrid
I didn’t find a place where I felt comfortable doing my manicure/pedicure
Comfortable in different ways
First of all I didn’t find a nice place with a nice atmosphere
Secondly, and second most important is that the hygiene was not as good as I would hope
Right
And I think that’s very important
And I didn’t find a place where I could just go with my friends and have a nice time and have really nice
treatments and products. And you know have a cosmopolitan while we do our pedicure
So I imagine you were very inspired by New York
I was very inspired by New York
So I tried to bring all what I was missing from New York
All the products that we have the way the pedicures are done there, also even the price range
it's like similar to New York and things like that. And I just opened this place
Well that sounds fantastic. How did your customers react to the different services you offered here?
They reacted very good
At first here in Madrid, and I think in Spain
it was not very common to do manicures or pedicures.
So I think they are getting used to it
and I think it worked really well, this type of business
That sounds fantastic
Carla, thanks so much for taking the time to show us around and tell us about your products and services
Thank you very much for coming and I’m glad that you liked it
We’ll be back
I hope to see you very soon
For more information about Mi Calle de Nueva York please be sure check out their website micalleny.com
And for more information about mchtraining.com
you can feel free to also check out our website mchtraining.com
Thanks a lot bye!