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My name is Courtney Steele.
And I am the owner of Teres Nail Bar.
Here at Teres, we offer nail treatments
at affordable prices.
So our phone system is the lifeline to our business.
If our phones go down then we loose money.
So it is really important that we have a reliable system.
And so it's really important that our phones are always
working and that clients are always able to reach us.
One of the great features that Nextiva has that we utilize
everyday is the Auto Attendant.
Most of our client interaction here at Teres is done through
phone systems.
Most of our clients call in to make appointments, so the Auto
Attendant allows us to route our calls.
I love it because it's very convenient.
I can access my faxes from anywhere through my phone.
So I don't have to be here on site.
I'm able to still operate my business
remotely if I need to.
We actually did experience a power outage here
recently in the area.
And Nextiva was able to forward all of our calls to a
cell phone so that we were able to continue running our
business throughout the day even without having the power
of the phone systems.
My experience with Nextiva's customer services has always
been very positive They are able to answer any questions I
may have about the system.
They were able to resolve anything, any concerns I have
very quickly.
So my experience with them has been very positive.
When the business opened in April, 2012, we started with
Nextiva, and we plan to continue to use them
throughout our growth and expansion.
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