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My name is Jennifer Kielmeyer. I am the Web and Emerging Technologies Strategic Marketing
Manager with Belron US. Berry has helped us by providing information
regarding new programs and products that are relevant to our business. And therefore they
are better able to reach our customers better than a lot of the different hyped and emerging
technologies that might not be so effective. Berry really works to be more of a partner
than a vendor for us. So they really do their due diligence to make sure they know the ins
and outs of our business, more so than a lot of our other clients and vendors.
Berry has brought to our attention several new programs including the 1-800-FREE-411
program which is a free directory assistance program. It is something we hadn’t currently
put much effort into investigating the applicability for our business.
Berry has really helped to make sure that our brand identity has remained strong. Especially
during kind of a crazy acquisition period that we were going through. You do have a
great deal of research for us. It has been incredibly beneficial to help prove ROI. I
think actually berry’s role has changed in my mind. I think traditionally I was more
of a yellow page eccentric person when I thought of Berry. But I think that right now you guys
are really working hard to change your brand and my perspective. I think that you have
a lot of authority behind you in terms of interactive and that is really coming through
in the products and programs that you are showing me. I love my account team and I can
say it to I am blue in the face. We have a great relationship and I think that the whole
team is more like a family than a vendor.