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I'm Jeanine Graham and I'm a member of a YPO chapter
and we had a couples retreat here in Las Vegas
and given that I had only been to Vegas about 4 times
and I was responsible for planning the event for up to 40 CEO's
I really needed a little help. And so I contacted Jack and Jeff
last May, so it was about 9 months in the process
They dealt with my phone calls and my emails
The wonderful thing about them is that they had so much Vegas knowledge
they knew exactly what we needed.
I gave them the profile of the people that we were dealing with
CEO's who have very limited time and they want the best experience
for the littlest amount of money.
Their expectations were incredibly high.
Jack and Jeff knew exactly what to do.
They brought us to the best restaurants,
We had - we never waited in line anywhere
One night we had 4 couples signed up to go to a nightclub
which in Vegas is a little tricky if there are more people who want to go to the nightclub
and you don't give the nightclub any notice
and we ended up with I think 12 couples in the nightclub
no one waited,
there was not a second where anyone felt like there was potentially anything wrong
Jack and Jeff handled everything. It was completely effortless.
I think the best thing about dealing with them
was I had full confidence that they knew exactly what we needed as a group,
because their knowledge of Vegas was so extensive.
But, more importantly,
they were so responsive.
I was up one night with my son who had the stomach flu
and I sent a text to Jack at I think about 4 in the morning
because I was slightly delerious
and I had remembered that we had forgotten to put roses
in somebody's room prior to them getting there
and I think I got a response about 6 am
saying "DONE"
Everytime I sent anything
"can you do this?"
"will you possibly do this?"
The response was always "DONE"
which I just can't tell you how wonderful that feels
when you are responsible for an event
that the people who are helping you pull it off
are so capable.
10 minutes before one of the biggest events
with a very big name celebrity
I realized that there was no wine available for our guests.
and literally in 10 minutes we had bottles of red wine
and glasses ready for everybody.
So I can't really tell you how good these guys made me look.
I got so many great compliments
about the weekend. Everybody had a fantastic time
which is saying a lot for this group of people.
Jack and Jeff were just impeccable. Their service was impeccable.
They were like my little mother hen
They were everywhere I needed them to be
any time I looked up, they were there
making sure everything was OK
making sure we were ready.
It was just - it was perfect.
If I ever come to Las Vegas again
even if I come with just my husband, I'm calling Jack and Jeff,
they were fantastic.