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I am the owner of The Mou Cafe Shop, located on the St. 360.
I started this Cafe shop because I like to work in a fresh and attractive environment,
which makes the teenager feel good
That is why I make the Cafe
we design the environment of the Cafe for students, working group, and businessmen
so that they can come to drink and discuss their businesses.
I want to move back a little bit, when did you found the Cafe?
It started on the 13th of February 2013
Until now it is 3 months old
why are you interested in businesses?
I am interested in business because I was born in a business family
so I have business ideas from a very young age.
while I was in school,I thought when I graduate, I will do business by myself
I don't like to work for others
I was born in a Chinese family
in Chinese families, as you know mostly when the son grows up
they don't like to work for other
they like to have their own business
that is the effect from my family that they want me to own a business
you are in the business context right?
yes, in the business context
so how do you think about business in general?
as I see in Cambodia, especially in Phnom Penh,
there are so many business opportunities
although it is a small or big business, if we have capital, we can do.
but the thing is that we have to think about the market
it is not that we got the idea yesterday, and we do it todays.
for example in my business, before I do it , I have done a lot of research for 2 years
when I was in year 3 in university, I thought that when I graduate, I must own a business
so it means that you had thought already ?
yes
excuse me, what major were you in?
I have just graduated in Laws from Royal university of Law and Economics
you have laws degree, but you do a business
yes , because I just want to know more about legal system in our country
but because of my family situation, so I jump into business
so far you have studies laws, and learn from family, so what have you faced when you start your business?
During these 3 months of my business, I meet two big problems
in this Cafe shop, I face only 2 problems
first it is about the taste of the drink and food
taste of the drink and food is our main problem
because we try to keep our original taste day by day
but sometime there is some complaints from our customers
they say it is too much sweet, tasty, bitter, or sour
so we try to make the taste to meet all the customers' favour
how can you do that?
in my Cafe, we have a paper for customers to write feedback
whether they like or dislike
depend on that, we see that many people like, and there are also many that don't like
so taste of the drink and food is our main problem
for the second problem, it is about managing staff
because I am young, so to manage the older such as the chief who is older than me
so we have some difficulties to manage them
sometimes although we are their boss
we cannot go and command them
we cannot command them, we can just explain them to make step by step
they are the main problems which I face
they are the taste of the drink and staff operation.
so what do you do to make the problems solved?
as you have said you have a paper for your customer to write their feedback
so have you ever thought of doing more research or ask other experienced people
Nowadays I have a lot of advisors from our seniors
for our taste, we sometimes have our relatives or friends to taste it and we ask for their idea
our ingredients are measured accurately
we try to satisfy all our customers
for a glass of coffee, we ask our relatives or friends to taste it to know whether or not they can get it.