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Hi, this is Luis for expertvillage.com and we're going to be talking about pawn shops.
Today I'm here at Inland Jewelry and Loan. The greatest piece of advice I can tell anybody
who goes into a pawn shop is; check your attitude at the door. We don't like to be rude with
people but if we have to we will be. That means that you're going to come in here and
be mad at us because we're not giving you what you want. You have to understand that
this is a business and we're in the business of making money. So, you know check your attitude
at the door and we will try to make you happy, we will try to give you what we need because
we're in the business of helping people also. It's about making sure that your kids get
those groceries that they need for the weekend or whatever it is that you're coming in to
get. And we're happy when we see a person leave here happy. But when they come in here
with a huge attitude straight from the door, and just through their stuff on the table,
a lot of times we'll just ask them to leave and then that makes the situation worse. So,
my greatest piece of advice I can give anyone who comes to a pawn shop; you're going to
negotiate, so check your attitude at the door, just make sure that you're happy and make
sure that you realize you're going to go in and ask somebody to give you money. It's like
asking your next door neighbor to give you money. We're everybody's neighbor in here.
So, everybody asks us for money and of course we'll give you the money, no problem we'll
loan you on your items but we also like to be treated with a little bit of respect because
we deserve it, we work very hard we're in here 8 or 9 hours a day. It's just a regular
job like anybody else and there's a little bit more, a couple more safety issues but
it's just a regular job and we don't like to be treated or mistreated in a improper
way by our customers because unfortunately that means that you're going to get treated
the same way. I hope the information helps you guys out there on the internet, that's
a little bit about pawn shops, it's not the whole bit. If you really want the whole bit,
come into our stores, we've got 5 stores in California; Riverside, Market Street, Redlings,
this the main pawn shop here in Upland, we've got a jewelry store in Ontario and anyone
of those places that you go into you'll be happy leaving because we're happy people working.
If you really want a good deal, go into a pawn shop, not just our pawn shop, but any
pawn shop. You will get a good deal and you'll leave there with a smile on your face for
sure.