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Dear new student, welcome!
This is Delft, the city where you'll live in the coming years.
And this is TU Delft, where you're going to be studying.
This technical university enjoys a global reputation as a first-rate institute for high-quality education and research.
So you can be proud of the fact that you'll be educated here by leading academics who excel in their fields.
You've chosen the perfect starting point for a splendid future career.
But you've got to do your part too! Success doesn't come without effort.
You'll make it easier for yourself by getting all your affairs in order in advance:
accommodation, finances, registration, student associations and so on.
Could you do with a little support? We thought so.
The first thing you'll need is a roof over your head.
For this, you should go to DUWO. This is the largest student housing association,
with 50 years of experience and over 17,000 rooms and apartments in the Randstad region.
With a little luck, they'll be able to help you find somewhere to live.
But there are other options as well...
If you join a student association, there's a chance you'll be able to find a room via them.
You can also go to 'instemming' meetings:
this involves inhabitants of a house interviewing potential new housemates and selecting who will join them.
During your studies, it's important to start broadening your knowledge of the discipline you're studying.
For example, by attending lectures, conferences, training sessions and trips.
These are organized by your faculty's study association.
In fact, they do a lot more than this.
For example, they can also show you how theory is applied in practice...
... and help you get hold of textbooks and practice papers.
What's more, in consultation with the deans and lecturers, they'll try to ensure...
...that the education is attuned to your needs and those of your fellow students.
In the beginning, of course, you'll have loads of questions.
Such as: what does my timetable look like? How do I get in touch with an academic counsellor?
How do I get hold of a prospectus?
For all these kinds of questions, you can go to the Service Desk of your faculty for help.
They know all there is to know about educational and student affairs,
ICT, and general and technical support services.
So if you have a question about this, pay them a visit!
Are you looking for advice and support on issues that will come up during and after your studies?
Go to the Education and Student Affairs on the Jaffalaan 9a
Here you will find de Central Student Administration, International Office and Student & Career Support
You can go there on your own or in a group for help with all kinds of things...
Think, for instance, of support relating to your studies, grants, legal affairs or TU regulations, ...
psychosocial counseling, financial problems, ...
...support with your academic career and finding your way in the job market and your future career.
Student and Career Support also offers lots of useful and practical training programs and workshops.
If you want to know exactly what Student and Career Support has to offer,
go to its website: www.smartstudie.tudelft.nl. You can register online.
A certain percentage of TU Delft students are disabled or have a chronic illness.
This is taken into account. The university ensures that it is, in principle, accessible for everyone.
So if you need special facilities to be able to study,
you should inform your academic counsellor as soon as possible.
There are also standard facilities, both in terms of funds and education.
During your studies, you'll also need specialist literature on a regular basis.
You'll find this in the largest technical and scientific library in the Netherlands: the TU Delft library.
Search the collection at www.library.tudelft.nl and you'll instantly see which literature can be accessed digitally
and which works are physically present on the shelves.
Is the book that you need already lent out?
Then you can reserve it in the meantime.
Do you need more help with your search? Then you can always turn to the 'Ask Your Library'
And that's not the only helpdesk at TU Delft library.
During regular exam periods, you can also seek help at the Maths and Mechanics Helpdesk.
Students from the years above can quickly help you get on track to a good grade!
And to make it easier still:
You don't always have to actually come to the library.
You can also ask questions via instant messenger.
By the way, the library is more than just a source of information.
Thanks to the silent areas, copying facilities, project rooms, computer facilities, study areas and easy chairs, it's an excellent place to study.
Many students use it during the examination periods, when there are extended opening times.
In the coffee corner you can get coffee, tea and snacks.
But don't forget your campus card.
You won't be able to lend anything without it!
When your registration is confirmed and you've uploaded a photo,
you'll receive an e-mail about where and when you can pick up your campus card.
You probably already know that studying and the digital world are inseparable.
TU Delft therefore also has a digital learning environment: Blackboard.
Almost all communication between students and lecturers takes place via this digital environment.
You log in with a NetID, and this opens the door to all of the relevant information about studying and working at TU Delft.
Another digital facility is Collegerama.
Many lectures are recorded, meaning you can watch them again at home via the Internet.
Whatever happens, make sure that you obtain at least 45 credits in the first year;
three-quarters of the maximum number of credits.
If you don't, then you'll receive a negative binding recommendation on the continuation of your studies.
This means that you won't be allowed to continue with your program
and you won't be able to re-register for it for the next four years.
It's not inconceivable that one of you might have a complaint about TU Delft or one of its employees at some point.
My tip would be to first try to solve the problem with the person concerned.
If that doesn't work, go to the Central Complaints Desk.
They will take your complaint to the person or department concerned and will try to find an appropriate solution.
If you're not happy with the solution... You can contact the Student Ombudsman.
The ombudsman is fully independent and can mediate between you and the person with whom you have a problem...
and subsequently make recommendations to the Executive Board or the dean of the faculty.
So, that's what I wanted to tell you.
Perhaps it was a bit too much information in one go?
That doesn't matter;
you can find all of the relevant information for new students at www.welkom.tudelft.nl
I wish you the best of luck with your studies...
And above all, don't forget to enjoy your time at TU Delft!