American Airlines Computer Glitch Causes a Mess at Bay Area Airports

>> PAM: KRON4 KRON4 JUSTINE HAS THE LATEST ON WHAT HAPPENED WELL PAM THEY DID FIX THAT COLLEGE ALL LITTLE BIT THIS AFTERNOON. NOT SURE EXACTLY WHAT WENT WRONG, BUT THERE ARE STAIRS STILL SOME OF THE BACKS SOME FLIGHT STILL DELAYED, AND TWO FLIGHTS WERE CANCELED TODAY ON AVERAGE PULLS ABOUT 2 1/2 HOUR DELAYS. >> AT THE TICKET BOOTH YOU CAN SEE ALONG THE LINE OF PEOPLE TRY TO REBUT THEIR FLIGHTS EVEN IF THEY CAN'T RECEIVE CONNECTING FLIGHTS. SO AT THIS POINT TO I CAME TO THE COUNTER TO FIND OUT WHAT COULD BE DONE BUT WE'RE WORKING ON THAT IS WHAT SHE STATED. >> EVERYONE IS TRYING TO DEAL WITH THAT I CAN DO ANYTHING ABOUT. PROBABLY RUN ANOTHER FOUR HOURS OR FIVE HOURS OF SITTING HERE. . >> NO LINES RIGHT NOW AMERICA DOES SAY THAT IF YOU ARE TRAVELING WE WILL LIKE YOU TO CHECK IN WITH YOUR FLIGHT. PAM >> AMERICAN AIRLINES TICKET AGENTS TELL ME THE SYSTEM FAILURE. THIS IS WHAT IT LOOKED LIKE TUESDAY AFTERNOON PEOPLE WERE ABLE TO CHECKING QUICKLY AND GET TO THEIR DESTINATION. SHE HAD A LONG TRIP TO AUSTRALIA OF AND A DELAY WOULD HAVE BEEN DAUNTING TO