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Been a customer for years and you don't get smart with me. I don't know who you think you are sir,
but you know what, you need to go back to your basic training and you need to rethink what you're
saying to a customer who's been
with you for ten years. All I'm...I mean.. I'm
understandably upset because I work hard for my money!
I go out there and I work hard for my money, it's not like I sit around get
money for free, I don't!
And like I could throw it away in the trash. If I was gonna throw it away in the trash
there's many hoes out here I could throw away all my money on,
but I don't! You know what? I enjoy my internet service.
I've never had a problem with my internet services until now. (Guy on other end speaks briefly)
There's no being...don't be racist with me!
I have never, never had a, wow!
Are you really racist with me? Oh my goodness!
Oh! Just, oh! Just wait...wait...I...oh, my.
You wanna be like racist with me that's fine, I am writing a review right now.
We're...let's do this. How dare you be racist
with me? You don't even know what I grew up with. You know what, I have put up with so much racism here. I live in
a small hillbilly town and I've put up with so much racism
all my life. All my life have I put up with racism.
This isn't even fair to me! I mean seriously this isn't even fair to me.
I put up with racism all my life and then you have the nerve to sit here on
the phone with me
when I'm paying... for my... I mean I've never missed
a payment or anything...on..on my cable bill
and you're sitting here telling me shhh oh my, oh my, really?
Oh ho, oh I am so offended.
I can't even...wow. I'm... I'm
You know what I am so offended like my face is red.
That's how offended I am. So...
My god...oh my god. (Long drink of Pepsi to calm the nerves)
Oh, I am so offended. (calmly drinking beverage)
I am so offended.(Typing, typing, typing) F!
And why do...why would
you need to gimme another number? I...I...I...that's what I don't understand.
Like you're cutting in and out. What?
Why is my telephone service cutting in and out now?
Okay, look, I could barely understand you.
I can like barely understand you sir so like you need to slow down.
(Guy responds) Cuz you're cutting in and out.
Oh, I am so beyond offended. Oh!
I...you know what I am going to the Charter f#!king I'm going to write to the uh...
I'm going to write a complaint. I'm making a complaint. I'm making a complaint.
I'm making a complaint right now. (Hangs up)