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>>> A CAFE OWNER IN WASHINGTON
STATE ARE TAKING HEAT FOR
KICKING OUT TWO MOTHERS AND
THEIR CHILDREN.
ONE OF THE CHILDREN WAS HAVING A
SCREAMING FIT.
McDUFF TOOK A PICTURE OF THE
CRUMBS THE GROUP LEFT UNDER THE
TABLE AND POSTED IT ON FACEBOOK
AND IT INCLUDED A SARCASTIC
COMMENT.
I'D LIKE TO TAKE THIS TIME TO
THANK OUR CUSTOMERS WITH SMALL
CHILDREN WHO DON'T MAKE MESSES.
>> SOMEBODY THREATEN TO DRAG ME
BEHIND THEIR TRUCK.
I'VE HAD THREATENING TO PICKET
MY BUSINESS.
>> GUESS WHAT.
THERE'S MORE TO THIS STORY.
TURNS OUT THE MOMS THAT MISS
McDUFF KICKED OUT WERE MILITARY
MOMS.
SHE SAYS SHE'S SORRY SHE POSTED
THE PICTURES BUT SHE ADDS THE
MOMS ARE WELCOME BACK, JUST NOT
THE CHILDREN.
OH, MY GOODNESS.
THIS GETS CRAZIER AND CRAZIER.
PEOPLE WERE ANGRY ABOUT THAT
FACEBOOK PICTURE AND THE
SARCASTIC NOTE, RIGHT?
>> IT KIND OF HIT THE TRIFECTA.
YOU HAVE PARENTING, BUSINESSES.
DON'T RUN A BUSINESS IF YOU
CAN'T TAKE WHAT COMES ALONG WITH
IT.
I HOPE YOU DON'T HAVE CHILDREN.
I HOPE YOUR BS CLOSES YOUR DO
DOORS.
>> CAFE IS CALLED RAINY CAFE.
THEY DON'T JUST WANT SUNNY
CUSTOMERS.
>> SHE HERSELF IS A MILITARY
WIFE.
ON THE FLIP SIDE PEOPLE WERE
SAYSAY
ING GOOD FOR YOU.
PARENTS NEED TO KNOW IT'S NOT
ALREADY FOR THEIR PARENTS TO
MAKE MESSES AND NOT PICK UP
AFTER THEM.
>> OKAY.
THERE'S QUITE THE FOOD FIGHT
GOING ON.
A LITTLE BIT FROM EVERYONE BEING
LOBBED.
I GUESS WHAT'S YOUR ADVICE THEN.
HOW DO YOU ALL GET ALONG HERE?
>> I SPEAK AT A CONFERENCE EVERY
YEAR TALKING TO RESTAURANT
OWNERS ABOUT HOW TO USE SOCIAL
MEDIA.
DON'T CALL OUT YOUR CUSTOMERS
BECAUSE FOR EVERYBODY YOU THINK
IS ON YOUR SIDE, YOU'RE GOING TO
BE ALIENATING SOMEONE ELSE.
FOR PARENTS TEACH YOUR KID TO BE
A GOOD RESTAURANT PATRON.
PLAY RESTAURANT AT HOME AND
TEACH THEM ETIQUETTE.
YOU REALLY WANT TO MAKE SURE THE
PLACE IS KID FRIENDLY AS WELL.
YOU DON'T WANT TO TAKE THEM
WHERE THEY WILL BE SITTING
STIFFLY AND UNCOMFORTABLE.
CALL THE RESTAURANT AND TELL
THEM YOU'RE COMING.
>> WARNING.
I'VE GOT OUT OF CONTROL