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When downloading drivers from HP's support site, you must know if your version of Windows
is 32-bit or 64-bit. This video shows how to find what version you have on your Windows
computer.
From your keyboard, press and hold the Windows key and then press the pause or pause/break
key. Your computer's system properties will open.
Next to System type you will see either 32-bit Operating system or 64-bit Operating System.
Use this information when selecting which driver to install for your product on HP's
support site. You can find additional helpful videos for
your HP product at hp.com/supportvideos and on our YouTube channels.