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"Is FAKE TALK keeping you up at night?"
Whether you’re the CEO,
a manager of a team,
a co-worker, a spouse, or a parent.
Your lack of understanding
communication principles, skills
or processes keeps you from having
the conversations you know you need to have
and you engage in FAKE TALK.
It’s just easier to avoid
everything we think is “difficult”
and do what's easier for us.
At work you likely deal with people
who are unreliable, uncooperative, or unskilled
and who consume enormous
amounts of time and energy.
You spend hours talking with them,
but nothing seems to change.
So, rather than continuing to engage with them,
you give the work to someone who will perform.
Or you do it yourself.
And frustration continues to mount.
You have a conversation
thinking the issue is resolved
and then you have the same conversation
over and over again.
Which leads to wasted energy, drama
because nothing ever changes.
When there is an issue
no one ever feels comfortable enough
to talk about them
or to disagree.
Because its easier to go along
to get along.
Rather than to discuss the real issue.
Micromanagement,
intimidation,
verbal or nonverbal cues
cause people to shut down.
They say yes with their lips,
while their heads, hearts and hands say NO!
People fear speaking up
because of what might happen to them
They’d rather be safe than sorry.
When no one is held accountable,
deadlines are missed,
commitments are broken,
skepticism and cynicism abound
and everyone blames someone else
which leads to disrespect and mistrust.
Even though we know
what keeps us up at night,
we often avoid talking about such issues
or fear the outcome of the unknown,
so it’s easier to turn a deaf ear
and hope everything will just “go away”
or fix themselves.
What all your frustrations have in common
is that they all deal with YOU
and your interactions with others.
These frustrations do not happen in a vacuum
the hard reality is
you contribute to your own frustration.
So what kind of conversations should you hold?
Instead of engaging in FAKE TALK,
you should be holding REAL conversations
that create change and get results.
People who engage in REAL conversations
not only understand one another,
they come away feeling valued and respected.
Behaviors and relationships are transformed
for the positive,
and something actually gets done
when you engage in conversations
that are open, insightful
encouraging and complimentary.
Check up on the quality of your conversations
and answer these three simple questions:
How do my conversations
impact the quality of my results?
How would I describe the quality
of the relationships that I have?
Is respect one of the hallmarks of how
I treat others
or how they treat me?
If you answered any of these questions
with a degree of negativity,
know that you can learn
the principles
processes
and skills
for overcoming FAKE TALK
and hold REAL conversations
that create respect,
build relationships
and get the results that you desire.
Look for the book Overcoming FAKE TALK
How to Hold REAL Conversations
that Create Respect,
Build Relationships
and Get Results.
Available at Fine Booksellers Everywhere.
www.Overcomingfaketalk.com