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0 hour if you will, imagine this customer is standing behind you...
this design flaw in the mold...
reaches up to bite you.
In other words, the gate blocked...
the other cavity...
instead of flashing, because we are utilizing RJG equipment and methodologies...
and DECOUPLED III process...
the machine transferred early, preventing the tool from flashing. The customer and...
the plant manager all were going, "What Happened?".
Not to worry, when the mold opened up I removed small cold slug from one of the...
gates, a part that was not flashed, I turned and handed the parts to the customer.
The next shot, both cavities filled...
automation came in and removed the parts.
Total disbelief!
If that had not happened...
we would have damage approximately $9000 in tooling...
not to mention the customer...
the impact it would have had in our business relationship.
My customers benefit from our relationship with RJG, through...
our ability to bring...
products to market on on time, when we say we are.
when I say to market its not development...
that is production validated within the facility with...
minimal variation from when we developed the parts (the molds).
The other benefit I would say that comes to mind would be consistency, part to part consistency.
When I can develop a process...
and deliver to my customer, which is
performing the assembly, with...
virtually no variation...
from the first part to the...
ten thousandth part...
that is an absolute benefit!