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Our customers think Mozy is really great. They like the fact that it is low touch and
they don't have to worry about it, that we can monitor it and manage it for them. All
they have to know is that their backup are taking place. They can very easily go check
on that themselves rather than have to rely on us. As a reseller the Mozy portal is probably
my most favorite part of the process. It is a centralized location where I can go in and
manage all of our clients. I don't have to log in as multiple customers; I don't have
to have multiple logins. I can log in at one place, quickly see my backup stats. Go in
and make adjustments for customers and I'm done. To my knowledge really even now Mozy
is really the only online backup vendor to allow a reseller to have so much touch and
feel on an individual client basis without having to go through a lot of hoops. The greatest
thing about Mozy support is that I rarely have to call them. The product is really reliable
and honestly it just works. My name is Floyd Russell and I'm a MozyPro partner.