Though we may have desires or bold goals, for whatever reason, most of us don't think we can achieve something beyond what we're qualified to achieve. Why, I ask, do we let reality interfere with our...

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Actions speak louder than words. All companies say they care, right? But few actually exercise that care.

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The world is a bell curve. Classroom test scores, employee performance in a company or how many people really, really like you. No matter the population you're studying, they always fit neatly across...

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Starbucks was founded around the experience and the environment of their stores. Starbucks was about a space with comfortable chairs, lots of power outlets, tables and desks at which we could work and...

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The quality of a leader cannot be judged by the answers he gives, but by the questions he asks.

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Great leaders are willing to sacrifice the numbers to save the people. Poor leaders sacrifice the people to save the numbers.

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Great leaders don't need to act tough. Their confidence and humility serve to underscore their toughness.

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Great leaders state out loud what they intend to do and in doing so, they get things done.

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I find, when you're an optimist, life has a funny way of looking after you.

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There is a difference between listening and waiting for your turn to speak.

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