Queue management software
What is new in OTRS 3.2 ? OTRS 3.2 focuses on two areas. On the one hand, the agent has a better view on the customer. Due to the new Customer Information Center, the agent can see all processes and...
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Rapid Mailer Demo the hey there this issue London hello and welcome to i'ma see rapid male this is a quick demo all these incredible all to responder and email management all the we have built...
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This presentation describes support for Liberty collectives included in IBM WebSphere Application Server V8.5.5 This presentation will provide an overview of Liberty collectives. In WebSphere...
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How to create an EJB project in Eclipse that is running on the JBoss server? How to create an application client project in the Eclipse IDE? How to create a POJO EJB 3.0 Stateless Session Bean? Does a...
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What I'd like to do now is look into this issue in a little bit more detail. If we think about a piece of software as a mathematical object-- and of course that's very natural for...
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Welcome to the first unit of CS258--How to Make Software Fail. Now, making software fail is something that I feel very strongly about, but in the big picture, it's not necessarily failures...
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To open the CA Modules window click on the upper right icon. To open the Auto Attendant module simply select it from the toolbar There are two types of reports available: Agent Status Report and Group...
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The intuitive and completely web based manager interface is just one way Foniva Call Center Software simplifies agents management. Creating and working with agents through the manager is simple. Once...
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Welcome to homework one. We're going to be breaking some code today. What you need to do for this homework is break a few incorrect implementations of the fixed-size queue we've been...
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