Social customer service is now a fully established requirement for customer support. Over half of 18-24 year olds use social media for customer care and half of social customer care users engage...
If you manage a page on Facebook, you have probably noticed that insights have changed. Now page admins have a detailed look at how their page has done over the past week. Facebook has organized...
Unique is a word that's thrown around a lot now a days, but I'm not sure it applies to everything that it's used for. The competition for content marketing in social media is...
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yet is a question in front of me which says what is the next step in social marketing evolution i don't know what you see any means all but from the last two years i've getting a lot...
[MUSIC PLAYING] [APPLAUSE] Good morning, welcome back to Good Morning Marketers. Today we are here with account manager, Mike, and public relations coordinator, Christina. Mike and Christina are here...
AUDIENCE: I use both Facebook and Twitter. AUDIENCE: Facebook. AUDIENCE: Instagram. AUDIENCE: Facebook. AUDIENCE: I use mostly Facebook. AUDIENCE: Probably either Twitter or Foursquare. AUDIENCE:...

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Did you hear what your customers are saying about your shop? Yes!!! You're shop. It's all over the internet. It's called social media and its impact on the collision repair...
As we look into the New Year there are some emerging trends for small and medium sized enterprises. Here are my top three: Firstly, everything that can be digitised is being digitised. Look what’s...