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Social customer service is now a fully established requirement for customer support. Over half of 18-24 year olds use social media for customer care and half of social customer care users engage...
If you manage a page on Facebook, you have probably noticed that insights have changed. Now page admins have a detailed look at how their page has done over the past week. Facebook has organized...
Unique is a word that's thrown around a lot now a days, but I'm not sure it applies to everything that it's used for. The competition for content marketing in social media is...
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yet is a question in front of me which says what is the next step in social marketing evolution i don't know what you see any means all but from the last two years i've getting a lot...